This Government Contract opportunity from Louisiana was posted on May 12, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Tier 1 & Tier 2 Help Desk Support

Closed

State & Local

Submission Closed06/11/2026, 05:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541519

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Department of the Navy

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AI Contract Overview

This contract is for providing frontline IT support services to the staff of the Sewerage & Water Board of New Orleans. The services include troubleshooting hardware and software issues, handling password resets, managing user accounts, and escalating complex problems to higher-tier support teams. The contract covers both Tier 1 and Tier 2 help desk support, ensuring comprehensive assistance for various IT-related needs within the organization. The solicitation was posted on May 12, 2026, with a response deadline set for June 11, 2026, at 5:00 PM. It is a subcontract opportunity classified under NAICS code 541519, which pertains to other computer related services. Though specific details on the type of set-aside or exact location of service delivery are not provided, the contract is intended to support the agency’s IT infrastructure to maintain efficient operations within the Sewerage & Water Board of New Orleans.

General Info

Provide Tier 1 and Tier 2 IT support for Sewerage & Water Board of New Orleans staff.

Agency

Louisiana → Sewerage & Water Board of New Orleans

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

LA, US

Set-Aside

NONE

Documents

(0)

No documents available

AI Contract Breakdown

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Timeline

PhaseClosed

PostedMay 12

subcontract

Response DeadlineJun 11

Deadline has passed

Submission Closed

06/11/2026, 05:00:00 PM UTC

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Organization & Contact Information

AgencyLouisiana → Sewerage & Water Board of New Orleans

ContactsNo contacts available

OfficeN/A

Organization / Agency

Louisiana → Sewerage & Water Board of New Orleans

Office AddressN/A

ContactsNo contact information available

Full Description

Provide frontline IT support for SWBNO staff, including troubleshooting hardware/software issues, password resets, account management, and escalation to higher-tier support.