This Government Contract opportunity from Virginia was posted on June 1, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Tier 1 Technical Support and Help Desk Services

Closed

State & Local

Submission Closed07/13/2026, 06:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541519

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AI Contract Overview

The contract calls for providing Tier 1 technical support and help desk services focused on resolving hardware and system issues that impact County operations. A key requirement is maintaining a service level agreement (SLA) that ensures issues are addressed within a 4-hour resolution timeframe, which is critical to minimizing downtime and supporting continuous County functions. This subcontract opportunity, associated with NAICS code 541519, is managed by Fairfax County, Virginia, with responses due by July 13, 2026. The contract emphasizes prompt, effective support as a frontline resource for County technical problems, ensuring timely troubleshooting and escalation as needed. Although some details such as the solicitation number, agency office location, and point of contact are not specified, interested parties are directed to the Fairfax County procurement portal for further information and submission guidelines. This contract aims to enhance operational reliability through rapid technical assistance in a structured service framework.