This Subcontract opportunity from Virginia was posted on June 1, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Tier 1 Technical Support and Help Desk Services

Closed

State & Local

Submission Closed07/13/2026, 02:00:00 PM EDT

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541519

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Hardware Maintenance and Support ServicesThis subcontract for Hardware Maintenance and Support Services involves providing ongoing technical support and routine maintenance for Microsoft Surface devices and tablets. The work supports prime contractors operating on projects for the City of Philadelphia Office of Innovation and Technology. Responsibilities include utilizing specific Microsoft Surface maintenance tools to perform troubleshooting and maintenance in accordance with Office Automation Form requirements. The service provider is required to deliver all maintained hardware along with detailed support service logs. This project is based in Philadelphia and falls under NAICS code 541519. Interested parties should note the response deadline of November 18, 2026.

Office of Innovation & Technology (oit)

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Hardware Installation and Configuration ServicesThis subcontract for Hardware Installation and Configuration Services supports prime contractors on projects for the City of Philadelphia Office of Innovation and Technology. The scope of work involves the installation, configuration, and physical deployment of Microsoft Surface devices and tablets. All hardware must be configured for city use according to Office Automation Form requirements using specific configuration software and deployment tools to ensure devices are fully operational upon delivery to end-users. The project is based in Philadelphia and falls under NAICS code 541519. Interested parties should note the response deadline of November 18, 2026, for this opportunity posted by the Office of Innovation and Technology.

Office of Innovation & Technology (oit)

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Cybersecurity Consulting for Utility InfrastructureThis subcontract for Cybersecurity Consulting for Utility Infrastructure supports the City of Daytona Beach Utilities Department by providing specialized guidance, evaluation, and implementation services for prime contractors. The scope of work focuses on performing critical assessments and vulnerability evaluations for IT and OT infrastructure across water, wastewater, and reclaimed water systems. Key deliverables include comprehensive cybersecurity assessments, detailed implementation plans, and formal compliance reports. To ensure high standards of security and accessibility, the contract requires adherence to WCAG 2.0 AA compliance and mandates that personnel hold industry-recognized certifications such as CISSP or CISM. Interested parties must submit their responses by December 17, 2026, under NAICS code 541519.

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Software Technical Support and MaintenanceThis subcontract for Software Technical Support and Maintenance involves providing ongoing technical assistance, system patching, and software upgrades for prime contractors supporting Department of the Air Force and Air Combat Command projects at Moody Air Force Base. The scope of work focuses on managing system updates and remote support through the use of patch management tools, all governed by a formal Service Level Agreement to ensure documented uptime and strict patch compliance. The opportunity is categorized under NAICS code 541519 and is associated with the Department of Defense. Interested parties should note the response deadline of November 30, 2026, for this requirement based at zip code 31699.

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Cybersecurity & ATO MaintenanceThis subcontract, titled Cybersecurity and ATO Maintenance, is issued by the Department of Veterans Affairs through the Technology Acquisition Center Nj. The primary objective is to provide continuous security monitoring for prime contractors working on VA software projects. Key responsibilities include managing security artifacts within SNOW Continuous Authorization and Monitoring, ensuring strict adherence to FIPS 140-3 and NIST SP 800-53 standards, and implementing PIV/CAC multi-factor authentication. The scope of work further requires the generation of Software Bill of Materials and the remediation of vulnerabilities in accordance with CISA directives. The contractor is responsible for delivering updated Authority to Operate packages and comprehensive security assessment reports. This opportunity falls under NAICS code 541519, with a response deadline set for November 30, 2026.

Technology Acquisition Center Nj (36C10B)

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IT Systems Support & Maintenance (Sustainment)The IT Systems Support and Maintenance subcontract focuses on providing critical technical support and sustainment for SRW infrastructure and software tools utilized by prime contractors on NGA projects. The scope of work includes system administration, troubleshooting, and software patching conducted within secure cloud or on-premise server environments specific to the NGA. Key deliverables for this effort include maintaining system uptime, providing detailed maintenance logs, and ensuring the timely resolution of technical support tickets. This opportunity is issued under the Department of Defense and falls under NAICS code 541519. Due to the sensitive nature of the work, all personnel must be US citizens and possess a defense facility security clearance. Interested parties should note the response deadline of December 12, 2026.

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Authorized IT Software ResellerThis subcontract opportunity, titled Authorized IT Software Reseller, involves the procurement and administrative fulfillment of Tungsten software licenses for prime contractors supporting the Naval Criminal Investigative Service in Quantico, Virginia. The selected provider will manage the purchase order process for proprietary software and facilitate the transfer of licenses from the original equipment manufacturer to the government agency. To be eligible, the contractor must hold recognized authorized reseller status and ensure strict compliance with FAR 252.204-7016 regarding Covered Defense Telecommunications Equipment. The project is designated as a total Small Business Set Aside under NAICS code 541519. Interested parties must submit their responses by November 17, 2026, at 3:00 PM. The primary deliverables for this engagement include the successful delivery of fulfilled purchase orders and the provision of software entitlements to the Department of Defense.

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Audio-Visual (A/V) Equipment & Technical Support

NASA Shared Services Center

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7A--HRD ALLTAX software

Solicitation # 140D0427Q0887

The Department of the Interior, through the Interior Business Center, is conducting a sources sought notice for the procurement of FMS E-Series ALLTAX Full US software. The anticipated contract is a firm-fixed-price agreement with a total period of performance from April 1, 2027, through March 31, 2032, consisting of one 12-month base period and four 12-month option periods. The scope of work requires continuous, uninterrupted subscription coverage for all 50 states, the District of Columbia, and applicable U.S. territories, including the timely delivery of tax-table, rate, rule, and jurisdictional updates for federal, state, city, county, and Social Security taxes. Key deliverables include the maintenance of a secure electronic repository for current and historical ALLTAX bulletins and electronic delivery of software subscriptions and updates within 30 calendar days of award. The software must be compatible with FPPS and Natural/ADABAS batch and online processing and must maintain conformance with applicable Revised Section 508 standards. Interested firms must submit a capability statement in PDF format to Contracting Officer Christina Lene by November 23, 2026, detailing their business size, socioeconomic status, and ability to provide the required processing support at the government scale.

Ibc Acq Svcs Directorate (00004)

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Solicitation # N6328527QS010

Solicitation N6328527QS010 is a firm fixed price request for quote issued by the NCIS Quantico VA for the renewal and upgrade of Tungsten Capture software. The primary objective is to provide NCIS Records Department Imaging Specialists with software to reduce wait times when scanning paper documents into the digital Records Management System. The requirement includes an upgrade to Kofax Capture Enterprise Edition and one year of standard support for serial numbers XB29339 and XB29340, with a period of performance running from December 1, 2026, to November 30, 2027. The system must be capable of processing files on both NIPRNet and SIPRNet. This procurement is a 100 percent Small Business Set-Aside under NAICS code 541519. The government will utilize the Lowest Price Technically Acceptable evaluation method, assessing quotes first for technical acceptability on a binary basis and then awarding to the lowest priced responsive offeror. Quotes are due by November 17, 2026. Invoicing and payment will be managed electronically through the Wide Area WorkFlow system. The contract includes standard FAR and DFARS clauses, including specific prohibitions on Kaspersky Lab and certain covered telecommunications equipment.

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DA01--Veterans Health Information Systems and Technology (VISTA) Blood Establishment Computer Software (VBECS) Operations and Maintenance Support II

Solicitation # 36C10B27Q0056

The Department of Veterans Affairs is seeking a contractor to provide full lifecycle sustainment, operational support, and regulatory compliance services for the Veterans Health Administration's Blood Establishment Computer Software (VBECS), an FDA regulated Class II Medical Device Software product. The scope of work includes planning, developing bug fixes, testing, deploying, and continuously monitoring the system throughout the DevOps lifecycle. The contractor must ensure all system documentation maintains accuracy and traceability in accordance with FDA Quality System Regulations (21 CFR 820), ISO 13485:2016, and VA cybersecurity and privacy requirements. Additionally, the contractor is responsible for maintaining the system's Authority to Operate (ATO) by managing documentation within the SNOW Continuous Authorization and Monitoring environment and supporting security audits and reviews. The contract features a base period of 12 months with four optional 12-month extensions, totaling a maximum duration of 60 months. Technical requirements include a mandate that at least two staff members be HL-7 Standard Certified (version 2.6 or higher). Strict security protocols are in place, requiring the use of VA approved encryption, FIPS-validated hashes for software authenticity, and the provision of a Software Bill of Materials (SBOM). Physical deliveries of IT hardware must utilize tamper-evident packaging and maintain a documented chain of custody. All deliverables are subject to Section 508 scoping requirements and must be free of patient-safety deficiencies to prevent injury to Veteran patients.

Technology Acquisition Center Nj (36C10B)

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Solicitation # NGA-SRW

The National Geospatial-Intelligence Agency (NGA) is issuing a sources-sought Request for Information (RFI) to identify industry capabilities for the sustainment, modernization, and operations of the Software Requirements Workflow (SRW) platform. The SRW platform, which utilizes Flexera COTS technologies including Flexera App Portal and Flexera Workflow Manager, is used to manage software procurement, request fulfillment, and workflow automation. The agency is seeking a partner to provide systems engineering, testing, and Agile development using two-week sprint cycles. Key modernization goals include migrating the platform to the NGA CORE DevSecOps platform through containerization and integrating Super Intelligence (SI) features, such as chatbots and automated routing, to increase efficiency. The anticipated contract structure is a Firm Fixed Price order consisting of one base year and four option years. Performance will take place at approved NGA facilities in the Washington Metropolitan Area, Springfield, Virginia, and St. Louis, Missouri, with limited telework possibilities. To be considered for a small business set-aside, respondents must comply with FAR 52.219-14, ensuring at least 50 percent of personnel costs are expended for employees of the respondent. Interested vendors must submit a white paper not exceeding 25 pages to Charice Manor by December 9, 2026, detailing their capabilities and addressing potential organizational conflicts of interest per FAR Part 9.5.

Attn: Ms S84 - Ocs

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about 13 hours ago

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in 29 days

AI Contract Overview

The contract calls for providing Tier 1 technical support and help desk services focused on resolving hardware and system issues that impact County operations. A key requirement is maintaining a service level agreement (SLA) that ensures issues are addressed within a 4-hour resolution timeframe, which is critical to minimizing downtime and supporting continuous County functions. This subcontract opportunity, associated with NAICS code 541519, is managed by Fairfax County, Virginia, with responses due by July 13, 2026. The contract emphasizes prompt, effective support as a frontline resource for County technical problems, ensuring timely troubleshooting and escalation as needed. Although some details such as the solicitation number, agency office location, and point of contact are not specified, interested parties are directed to the Fairfax County procurement portal for further information and submission guidelines. This contract aims to enhance operational reliability through rapid technical assistance in a structured service framework.