This Government Contract opportunity from California was posted on May 18, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Tier 2 Help Desk and End-User Technical Support

Closed

State & Local

Submission Closed06/10/2026, 06:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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AI Contract Overview

The contract titled Tier 2 Help Desk and End-User Technical Support requires the provision of advanced technical support services for end users operating on a local area network with Windows 11 systems. Responsibilities include diagnosing and resolving complex software, hardware, and connectivity issues, performing password resets, and installing or configuring required software applications. Support must be delivered at a Tier 2 level, meaning it involves more in-depth technical knowledge than frontline help desk functions and often requires remote or on-site intervention for issues that cannot be resolved at Tier 1. This subcontract, posted on May 18, 2026, with a response deadline of June 10, 2026, is issued by the Kern County Public Works Department in California under NAICS code 541519, which classifies it under Other Computer Related Services. The place of performance and specific location details are not provided, and there is no set-aside designation indicated. Interested parties must respond by the deadline through the provided vendor portal link to qualify for consideration, with no point of contact listed for inquiries.

General Info

Tier 2 technical support for Windows 11 LAN users, including software, hardware, and connectivity resolution.

Agency

California → Kern County Public Works Department of Kern CountyView Agency

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

CA, USA

Set-Aside

NONE

Documents

(0)

No documents available

AI Contract Breakdown

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Timeline

PhaseClosed

PostedMay 18

subcontract

Response DeadlineJun 10

Deadline has passed

Submission Closed

06/10/2026, 06:00:00 PM UTC

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Organization & Contact Information

AgencyCalifornia → Kern County Public Works Department of Kern County

ContactsNo contacts available

OfficeN/A

Organization / Agency

California → Kern County Public Works Department of Kern County

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

Provide Tier 2 technical support for end users on a LAN, including troubleshooting software, hardware, and connectivity issues on Windows 11 systems, password resets, and software installation.