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This Government Contract opportunity was posted on March 12, 2009. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

TMS-Controller Maintenance

Awarded
HC1019-09-R-3001Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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General Info

Agency

N/A

Contract Value

$0

NAICS

811213 - Communication Equipment Repair and Maintenance

Place of Performance

FAA-ARTCC 700 North Boniface Parkway, ANCHORAGE, AK, 99506, USA

Set-Aside

NONE

Award Issued Date

Documents

0

No documents available

Documents will appear here when they are available.

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Timeline

1 update
PhaseAwarded
Posted

Presolicitation

Notice updated

Response deadline changed from Feb 10, 2009 to Feb 9, 2009. The notice description changed.

Awarded

Contract was awarded

Submission Closed

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Organization & Contact Information

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AgencyN/A
Contacts1 person available
OfficeN/A
Organization / Agency
N/A
Office AddressN/A
Contacts
Karen J BraquetContracting Officer

Full Description

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A request has been received to establish a yearly maintenance contract for the ANICS Multiplexer, GDC Model TMS-3000. This effort will be for 12 months with the option to order up to 9 additional years. DITCO-Ak plans to procure this on a sole source basis from GDC. Requirements include: - 1. 800-telephone number to connect to GDC Technical Support - 2. Callback within - hour average and 1 hour maximum after originally connecting with GDC Technical Support - 3. GDC Systems Engineer will provide the Customer with a trouble ticket number for tracking purposes and a RA# for returning faulty part(s) to GDC's Repair Facility. - 4. GDC Systems Engineer will assist the Customer via the phone to understand the problem and to determine corrective action. - 5. Technical Phone Support M-F during vendors normal working hours, but not less than 8 hours each day excluding weekends and holidays. After-hours support available for an additional fixed hourly cost. - 6. 1 year TMS-3000 hardware warranty for the ANICS network - 7. 1 year TMS-3000 GTS 5.x Controller Maintenance for 3 controllers Any interested party is encouraged to respond.

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