To procure HCBS and Quality and Member Experience Monitoring

The Colorado Department of Health Care Policy and Financing is soliciting proposals under RFP-UHAA-2026000258 to procure services for Home and Community Based Services (HCBS) and Quality and Member Experience Monitoring. The primary scope of work involves the administration of the National Core Indicators Aging and Disabilities (NCI-AD) and Intellectual and Developmental Disabilities (NCI-IDD) surveys, specifically focusing on interviewer workforce management and field survey administration. These surveys are conducted on a rotating basis, with the NCI-IDD survey scheduled for State Fiscal Year 2026–2027 and the NCI-AD survey for State Fiscal Year 2027–2028. The contract is structured with a mix of fixed-price deliverables, such as recruitment, background checks, and technical support, alongside optional fixed-price items for data collection and analysis. Award decisions will be based on a value analysis that weighs technical benefits against cost differentials. Proposals must be submitted via the designated Box link by the deadline, as submissions through the VSS website or hard copies are prohibited. The agreement includes strict compliance requirements regarding HIPAA, PII, and accessibility standards, as well as specific certifications for SDVOSB entities and federal regulations including the Clean Air Act and the Byrd Anti-Lobbying Amendment for applicable award amounts.