Tow Dispatch Software Platform Development and Integration

The contract seeks the development or integration of a dispatch management software platform designed to handle towing requests from the Las Vegas Metropolitan Police Department, automatically assigning licensed tow providers based on real-time availability and geographic proximity. The system must provide live tracking of tow vehicle status and generate automated compliance reports to meet regulatory requirements. A critical requirement is seamless interface with LVMPD’s existing records or computer-aided dispatch system to ensure accurate, timely data synchronization and operational efficiency. The platform must support robust, scalable infrastructure capable of handling high volumes of concurrent requests while maintaining system reliability and data integrity. This is a subcontract opportunity issued under NAICS code 518210 for information technology services, posted by the Nevada Government Marketplace with a response deadline of June 4, 2026. The contract does not specify a set-aside designation or a defined place of performance, implying flexibility in where the work will be performed as long as system requirements are met. All proposed solutions must align with LVMPD’s operational protocols and technical standards, and vendors are expected to demonstrate prior experience in public safety dispatch systems, real-time tracking, and integration with law enforcement CAD platforms. Failure to meet interoperability, compliance reporting, or real-time performance requirements could result in non-compliance and contract rejection.