Training & Onboarding for EMS Billing Staff

The contract seeks a contractor to develop and deliver comprehensive training programs for EMS billing staff within the City of Albany’s Georgia operations, focusing on proficiency in the billing system, end-to-end claim workflows, resolution of claim denials, and strict adherence to documentation compliance standards. The training must be tailored to the specific operational needs of county personnel, ensuring they can efficiently and accurately manage billing processes while meeting regulatory requirements. The solicitation is categorized as a subcontract under NAICS code 611430, with a response deadline of September 1, 2026, and was posted on July 28, 2026. Training delivery will occur at the agency’s location, though specific physical details are not provided. The program must be designed for practical application, with clear outcomes in improved billing accuracy, reduced denials, and enhanced compliance. All materials and instruction must be aligned with current state and federal healthcare billing guidelines, and implementation timelines should accommodate the existing workflow of county staff without disrupting daily operations.