This Government Contract opportunity from Department Of Health And Human Services was posted on February 1, 2023. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Top

Training, Quality Assurance and Content Development (TQC) Bridge Contract

Awarded

230959Federal

Submission Closed01/31/2023, 12:00:00 AM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

Active Opportunities Like This One

NAICS: 541611

New

Business Impact Analysis, Disaster Recovery, and Business Continuity Plan Services (RFP-VC-26-006), Inland Empire Utilities Agency (California)

Solicitation # RFP-VC-26-006

Hagerty Consulting, Inc. is seeking a Disadvantaged Business Enterprise (DBE) subcontractor to support an engagement with the Inland Empire Utilities Agency (IEUA) in California. The project focuses on enhancing the agency's operational resilience framework through the development and review of a Business Impact Analysis (BIA), Disaster Recovery Plan (DRP), and Business Continuity Plan (BCP). Key responsibilities include identifying critical time-sensitive functions, quantifying disruption impacts, developing recovery playbooks, and facilitating in-person tabletop exercises to identify response gaps. Preferred subcontractors will possess expertise in IT/OT resilience and experience within the water/wastewater or critical infrastructure sectors. The resulting contract will have an initial term of three years with an option to extend, requiring all services to be performed by personnel physically located within the United States. Deliverables must align with FEMA Continuity Guidance Circular and Business Continuity Planning frameworks, as well as CISA and NIST standards, specifically the NIST Risk Assessment Framework. This is a prevailing wage contract subject to the California Labor Code, requiring consultants to be registered with the Department of Industrial Relations. Proposals are due electronically via PlanetBids by November 17, 2026, and will be evaluated based on past performance in the utility sector, personnel qualifications, staffing methodology, and proposed labor hours.

Hagerty Consulting, Inc.

POSTED

DEADLINE

Business Impact Analysis, Disaster Recovery, and Business Continuity Plan Services for IEUA

Solicitation # business-impact-analysis-disaster-recovery-business-continuity-plan-services-ieua

Carollo Engineers, Inc. is soliciting qualified disadvantaged business enterprise firms to provide specialized services for the Inland Empire Utilities Agency. The project focuses on the development of a Business Impact Analysis, Disaster Recovery Plan, and Business Continuity Plan within the state of California. Specifically, the agency is seeking partners with expertise in risk assessment, emergency response and recovery planning, business continuity management, and information technology disaster recovery planning. This opportunity is set aside for various small business designations, including SBA certified Veteran Owned, Service-Disabled Veteran Owned, Women-Owned, and HUBZone Small Businesses. Interested firms must submit their responses by November 16, 2026. Primary coordination for this solicitation is managed by Paola Machan at Carollo Engineers, Inc.

Carollo Engineers, Inc.

POSTED

DEADLINE

Business Impact Analysis/Disaster Recovery Plan/Business Continuity Plan Services

Solicitation # business-impact-analysisdisaster-recovery-planbusiness-continuity-plan-services

The Inland Empire Utilities Agency is seeking electronic proposals from qualified vendors to develop and implement a comprehensive Business Impact Analysis, Disaster Recovery Plan, and Business Continuity Plan. The primary objective of this initiative is to strengthen organizational resilience, safeguard critical business functions, and mitigate potential operational disruptions. This solicitation is open to various small business designations, including SBA certified Veteran Owned, Service-Disabled Veteran Owned, Women-Owned, and HUBZone Small Businesses. Interested parties must submit their responses by November 17, 2026. Primary inquiries regarding this opportunity should be directed to Veronica Cordova.

Inland Empire Utilities Agency

POSTED

DEADLINE

Survey Methodology and Summary ReportingThis subcontract for the Oregon Health Authority Public Health division focuses on Survey Methodology and Summary Reporting. The selected prime contractor is responsible for documenting the technical processes and methodologies used in public health survey projects, specifically drafting detailed descriptions regarding recruitment, retention, programming, and administration. All work must adhere to established public health survey reporting standards. The contractor will utilize technical writing tools to compile these processes into a comprehensive Summary Report of project methods. This opportunity was posted on October 22, 2026, with a response deadline of November 23, 2026, falling under NAICS code 541611.

POSTED

DEADLINE

Survey Data Management and Weighting ServicesThe Survey Data Management and Weighting Services subcontract involves providing data collection administration and statistical processing for prime contractors working on Oregon Health Authority public health survey projects. The selected provider will be responsible for cleaning and validating raw data and applying statistical weights to ensure representativeness using software such as SAS, SPSS, R, or Stata. A critical component of the work is the strict adherence to data confidentiality and privacy requirements to ensure the security of public health information. The primary deliverables for this engagement are preliminary and final weighted datasets. This opportunity is categorized under NAICS code 541611 and is associated with the state of Oregon. Interested parties must submit their responses by the deadline of November 23, 2026.

POSTED

DEADLINE

Participant Recruitment and Retention ServicesThis subcontract for Participant Recruitment and Retention Services supports the Oregon Health Authority in executing public health survey projects. The selected provider is responsible for recruiting and retaining a qualified, active participant panel using a combination of probability-based sampling and non-probability panel acquisition. To ensure the success of longitudinal waves, the contractor must implement specific retention strategies while utilizing dedicated participant management software and recruitment databases. The contractor is required to maintain strict adherence to data confidentiality protocols and ADA accessibility standards throughout the project. This engagement falls under NAICS code 541611, with a response deadline set for November 23, 2026. The primary objective is to deliver a reliable participant base that enables prime contractors to effectively conduct essential public health research for the state of Oregon.

POSTED

DEADLINE

Utility Rate Modeling and Grant ProcurementThis subcontract for the City of Swainsboro focuses on utility rate modeling and grant procurement. The selected provider will deliver financial analysis and administrative procurement services to prime contractors, specifically focusing on water and sewer rate financial modeling, revenue sufficiency analysis, and support for industrial pretreatment programs. Additionally, the contractor is responsible for conducting research and writing grant and loan applications utilizing specialized financial modeling software. To qualify for this engagement, the provider must hold a CPA or an equivalent professional certification. The primary deliverables include completed financial models and formal grant applications. Interested parties should note the response deadline of November 20, 2026, for this professional services project categorized under NAICS code 541611.

POSTED

DEADLINE

Automotive Appraisal ServicesThis subcontract for Automotive Appraisal Services supports prime contractors on City of San Antonio projects. The selected provider will perform professional valuations and appraisals for a variety of vehicles, including autos, trucks, and specialty vehicles. Responsibilities include conducting physical inspections, analyzing market data for comparable models, and utilizing industry-standard valuation software such as CCC, Mitchell, or JD Power to assess vehicle condition and damage. To qualify for this engagement, the provider must hold Certified Automotive Appraiser credentials and be capable of delivering formal certified appraisal reports. The solicitation was posted on October 21, 2026, with a response deadline of November 19, 2026. This opportunity falls under NAICS code 541611 and is associated with the City of San Antonio in Texas.

POSTED

DEADLINE

Program Evaluation and Data Management ConsultantThe Program Evaluation and Data Management Consultant subcontract supports prime contractors working on projects for the City of Chicago Department of Family and Support Services. The selected consultant will be responsible for comprehensive data collection, managing entries within the Cityspan database, and distributing performance measurement tools. A primary objective of the role is to analyze collected data to guide programming decisions and ensure the delivery of validated data entries and detailed performance reports. Candidates must demonstrate proficiency in Cityspan or comparable government social service databases to successfully execute these technical requirements. This opportunity falls under NAICS code 541611 and is associated with the state of Illinois. Interested parties should note the response deadline of November 5, 2026, and can find further details through the City of Chicago eProcurement portal.

Department of Family and Support Services

POSTED

DEADLINE

Florida State Legislative Lobbying and Advocacy ServicesThis subcontract for Florida State Legislative Lobbying and Advocacy Services involves providing professional government relations support for prime contractors working on water and wastewater projects for NMB Water in the City of North Miami Beach. The selected provider will represent the City before the Florida House, Senate, Governor's Office, Department of Commerce, and the Florida Department of Environmental Protection. Key responsibilities include monitoring legislative activity regarding biosolids and lead service lines, managing relationships with Cabinet officials, and advocating for state appropriations. The contractor is required to maintain valid Florida state lobbying registration and must deliver coordinated meetings and regular legislative monitoring reports. This opportunity is categorized under NAICS code 541611, with a response deadline set for December 2, 2026.

POSTED

DEADLINE

Grant Writing and Funding ConsultantSnohomish County is seeking a Grant Writing and Funding Consultant for a subcontract role to support prime contractors on regional trail projects. The selected consultant will be responsible for researching and identifying grant opportunities and funding strategies by monitoring federal, state, and private sources through grant database software. Key deliverables include the provision of funding opportunity lists and strategic recommendations to secure partnerships and sponsorships. Qualified candidates must demonstrate a proven track record of successfully securing environmental or transportation grants. This opportunity was posted on October 21, 2026, with a response deadline of November 12, 2026. The contract falls under NAICS code 541611 for administrative management and general management consulting services.

POSTED

DEADLINE

Coalition Management and Outreach SpecialistThe Coalition Management and Outreach Specialist subcontract involves providing interagency coordination and event management services for prime contractors working on regional trail projects within Snohomish County, Washington. The selected provider will be responsible for facilitating regional meetings and working groups, as well as managing trail activations through the use of specialized communication platforms and event management software. Key deliverables for this engagement include the creation of meeting schedules, coalition benefit summaries, and detailed outcome reports. Qualified candidates must possess demonstrated experience in public-sector interagency coordination to effectively manage the diverse stakeholders involved in these regional projects. This opportunity falls under NAICS code 541611 and was posted on October 21, 2026, with a response deadline of November 12, 2026.

Snohomish County

POSTED

about 17 hours ago

DEADLINE

in 21 days

AI Contract Overview

The Training, Quality Assurance and Content Development (TQC) Bridge Contract is established by the Department of Health and Human Services to ensure the continuous development and maintenance of training materials and content for customer service representatives within the CMS Contact Centers of Operations. These materials are essential for providing accurate and consistent multichannel support to beneficiaries and consumers regarding Medicare and Marketplace programs. This non-competitive bridge contract was implemented to prevent a gap in critical services following a GAO protest related to a previous procurement process. Because of the uncertainties surrounding program requirements and the need to avoid the inflated pricing typically associated with fixed-price agreements in such scenarios, the contract is structured as cost-reimbursable. It serves as a temporary measure starting January 31, 2023, until a permanent follow-on contract is awarded and fully transitioned.

General Info

Agency

Department Of Health And Human Services → Ofc Of Acquisition And Grants Management

Contract Value

$14,471,398

NAICS

541611 - Administrative Management and General Management Consulting Services

Place of Performance

Indianapolis, IN, 46250, USA

Set-Aside

NONE

Awardee

HIGHPOINT DIGITAL, INC.

Award Issued Date

02/01/2023, 12:00:00 AM UTC

Documents

No documents available

Documents will appear here when they are available.

AI Contract Breakdown

Uniform Contract Format

No documents to break down

The breakdown needs solicitation documents. None were found from this contract's source.

Timeline

1 update

PhaseAwarded

PostedNov 8

special-notice

Justification (J&A)Feb 1

Justification & Approval published

AwardedFeb 1

Contract was awarded

Submission Closed

01/31/2023, 12:00:00 AM UTC

Find active opportunities like this

Start your free trial to discover similar active contracts, track opportunities, and build proposals with AI assistance.

Organization & Contact Information

AgencyDepartment Of Health And Human Services → Ofc Of Acquisition And Grants Management

Contacts2 people available

OfficeBALTIMORE, MD, 21244, USA

Organization / AgencyDepartment Of Health And Human Services → Ofc Of Acquisition And Grants Management

Office AddressBALTIMORE, MD, 21244, USA

Contacts

Ryan Kaufman

Deborah S. Lester

Full Description

The purpose of this contract is to obtain support to develop and maintain training and content for use by customer service representatives (CSRs) within the CMS Contact Centers of Operations (CCO). These training and content materials are used by CSRs to respond to inquiries from beneficiaries and consumers related to Medicare and Marketplace programs. The contractor shall support the efficient delivery of multichannel customer service for Medicare and Marketplace inquires, including training and content materials for CSRs that are complete, accurate, and consistent across all contact center channels. This TQC Bridge Contract was not awarded competitively because CMS is already in the process of completing a competitive procurement for continuation of these services. An unsuccessful Offeror submitted a protest to the United States Government Accountability Office (GAO) in October 2022. The protest will not be resolved in time to allow for an adequate transition period prior to expiration of the prior TQC contract on January 31, 2023 (HHSM-500-2013-00099C). CMS requires that these critical TQC support services continue during the time period January 31, 2023 (when the prior contract expired) through the time the follow-on contract is awarded and fully transitioned. Pursuant to FAR 16.301-2, - Application, this contract is not suitable for a fixed-price contract type due to the uncertainties associated with the program requirements, which do not allow costs to be estimated with sufficient accuracy. Additionally, in a fixed price contract, because the price is fixed and does not vary for a set scope of work, the vendors must consider many possible project scenarios and account for the most costly of those scenarios in its price. Therefore, fixed price contracts typically result in higher priced contracts when compared with cost reimbursable contracts for identical operations.