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UCaaS and CCaaS Software Licensing (SaaS)

Active

State & Local

Response Deadline09/29/2026, 12:00:00 AM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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This subcontract agreement focuses on the provision of cloud-based Unified Communications as a Service and Contact Center as a Service platforms for prime contractors operating on Sourcewell purchasing cooperative projects. The scope of work includes delivering active software subscriptions and licenses for Cloud PBX, Omnichannel Contact Center software, and SMS/Voice gateways, alongside AI-enabled communications services. Managed under NAICS code 518210, the contract is issued by Sourcewell with a posting date of August 11, 2026, and a response deadline of September 29, 2026. The primary objective is to supply scalable, subscription-based software access to enhance communication capabilities for the designated projects.

General Info

Sourcewell subcontract for cloud-based UCaaS and CCaaS software subscriptions and AI communications services.

Agency

SourcewellView Agency

NAICS

518210 - Computing Infrastructure Providers, Data Processing, Web Hosting, and Related ServicesView NAICS

Place of Performance

MN, USA

Set-Aside

NONE

Documents

This scope was carved out of 092926.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Unified Communications and Contact Center Solutions

AI Contract Breakdown

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Timeline

PostedAug 11

subcontract

Response DeadlineSep 29

Submission deadline

Response Deadline

09/29/2026, 12:00:00 AM UTCin 16 days

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Organization & Contact Information

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AgencySourcewell

ContactsNo contacts available

OfficeN/A

Organization / Agency

Sourcewell

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

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Supplies cloud-based Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS) platforms for prime contractors on Sourcewell purchasing cooperative projects. Provisions cloud communications platforms, AI-enabled communications services, and subscription-based software access using Cloud PBX, Omnichannel Contact Center software, and SMS/Voice gateways. Delivers active software subscriptions and licenses.

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