Uco-923 - Cloud Telephony Solution

The City University of New York (CUNY) has issued a Request for Information (RFI) to explore available Cloud Telephony Solution options and strategies in the marketplace, with the potential to inform a future procurement process. This initiative aims to gather insights from vendors and service providers regarding cloud-based telephony systems that could meet the university's communication needs across its campuses in Bronx, Kings, New York, Queens, and Richmond. The RFI is not a solicitation for proposals but serves as a preliminary step to understand current market offerings and capabilities. Responses are due by July 18, 2024, and the project budget is estimated to range between five and fifteen million dollars, reflecting the scope and scale of the intended solution. The contract, titled Uco-923, is managed by CUNY’s Office of the Deputy Director, Joanne Gill, who can be contacted via email or phone for further information. The solicitation is categorized under NAICS code 517919, which pertains to all other telecommunications, indicating a focus on specialized telephony services. The initiative is part of CUNY’s broader effort to modernize its communication infrastructure, and the information gathered may lead to a formal procurement process to select a cloud telephony provider capable of supporting the university’s extensive network across multiple boroughs in New York City.