This Solicitation opportunity from Department Of Defense was posted on November 29, 2022. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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USAFA 911 Dispatch Notice of Intent to Sole Source

Closed

FA700023X0002Federal

Submission Closed12/06/2022, 10:30:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

Active Opportunities Like This One

NAICS: 561421

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External Reporting Line

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London Fire Commissioner

POSTED

DEADLINE

Live Answering Services

Solicitation # HA-2026-113

The Housing Authority of the City of Los Angeles (HACLA) is soliciting proposals under solicitation HA-2026-113 for multilingual telephone answering, dispatching, and work order entry services. The selected vendor will provide 24/7 support for residents of 5,750 public housing units, primarily in English and Spanish, to handle maintenance service requests such as power outages and water leakages. Key responsibilities include entering work orders directly into HACLA's business system, implementing a secure SMS service, and providing monthly analytic reports. All calls must be recorded and retained for at least one year for quality assurance and compliance purposes. HACLA intends to award multiple contracts based on a Best Value evaluation. Scoring is weighted across proposed staffing (25 points), work plan and methodology (25 points), price (23 points), qualifications (20 points), and Section 3 compliance (7 points). Finalists may be required to provide oral presentations or submit Best and Final Offers. The contract includes a base term with three optional extensions and requires vendors to maintain cybersecurity insurance of at least 1,000,000 dollars. Compliance requirements are extensive, including adherence to HUD Form 5370-C, the Fair Labor Standards Act, the Americans with Disabilities Act, and OSHA regulations. Vendors must provide a Contractor Workforce Profile and certify their status as a Section 3 Business Concern. Proposals must be submitted in sealed envelopes and include several mandatory exhibits, including a price/cost form, a responsibility questionnaire, and a Section 3 Economic Opportunity Plan. Invoicing is performed monthly in arrears and must include detailed descriptions of work, personnel, and billing rates.

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DEADLINE

Q999--GCH Technologies - Vanity Short Codes Annual Lease

Solicitation # 36C24527Q0022

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245-NETWORK Contract Office 5 (36C245)

POSTED

DEADLINE

Outage Dispatching Services

Solicitation # 49369

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DEADLINE

CA18282 - Provision of 111-2 Service

Solicitation # 9b02a656-c157-410b-ae85-747eea963799

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Avon and Wiltshire Mental Health Partnership NHS trust

POSTED

DEADLINE

RFP for Fire Communications and Dispatch Services

Solicitation # 26-22

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POSTED

DEADLINE

Verizon WirelessThe Department of Commerce is forecasting a contract with Verizon Wireless to provide services for the Office of General Counsel. This requirement is categorized under NAICS code 561421 and is scheduled for posting on August 21, 2026. The primary place of performance for this engagement will be located in Washington. Administrative inquiries regarding this opportunity can be directed to Rachel J. Dellapietro, while small business concerns may coordinate with the DOC OSDBU. Further details and updates regarding this forecast are available through the Acquisition Gateway.

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Help Desk and User Support ServicesThe Help Desk and User Support Services subcontract, managed by the Department of Health and Human Services Office of Acquisition and Grants Management, focuses on providing essential technical assistance for MPP users. The scope of work includes 24/7 help desk operations dedicated to technical support, user account management, and comprehensive troubleshooting to ensure continuous system availability and user efficiency. This engagement is categorized under NAICS code 561421 and is designated for performance in Baltimore. The contract was posted on August 7, 2026, establishing a framework for specialized support services to maintain operational stability for the agency's user base.

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FY26 Concierge Executive ServicesThe FY26 Concierge Executive Services engagement is a forecasted requirement by the Federal Acquisition Service within the General Services Administration to provide premium white-glove virtual receptionist and concierge communication services. The primary objective is to support a designated GSA Senior Leader by acting as a seamless extension of the agency's brand. The provider will ensure that high-level professionals, VIPs, and stakeholders receive elite, accurate, and timely assistance. A critical component of this service involves the automatic routing of any unanswered calls to the designated leader's phone directly to concierge agents, who will then manage the call and provide necessary assistance to the caller. This procurement is currently listed as a forecast with a posted date of August 6, 2026. While specific solicitation numbers and set-aside details are not yet defined, the project is managed through the General Services Administration. Key points of contact for this requirement include Paul Detitta and Small Business Specialist Alexander Stutzman. The service is designed to maintain professional continuity and high-standard communication management for executive-level leadership within the agency.

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POSTED

DEADLINE

Maternal and Child Health Encounters Networks (MCHEK)The Maternal and Child Health Encounters Networks (MCHEK) program, managed by the Health Resources and Services Administration under the Department of Health and Human Services, focuses on improving maternal and infant health outcomes. The initiative aims to prevent exposure to harmful materials before, during, and after pregnancy by providing evidence-based information and personalized counseling. This is achieved through a national expert-staffed call center that offers guidance on nutrition, medications, household products, and environmental exposures. To ensure accessibility and efficiency, the program translates complex scientific data into clear guidance for families and healthcare providers, utilizing emerging technologies such as artificial intelligence. This forecast is categorized under NAICS code 561421 and is designed to empower informed decision-making to promote healthier pregnancies and infant development.

Health Resources And Services Administration

POSTED

3 months ago

DEADLINE

N/A

General Info

Agency

Department Of Defense → FA7000 10 Cons Lgc

NAICS

561421 - Telephone Answering Services

Place of Performance

USAF Academy, CO, 80840, USA

Set-Aside

HZC

Documents

USAF Academy 911 Dispatch Services PWS

sow

High

AI Contract Breakdown

Uniform Contract Format

Contract not broken down yet

CLEATUS splits the solicitation into Uniform Contract Format (UCF) sections: scope, pricing, deliverables, and evaluation criteria.

Timeline

1 update

PhaseClosed

PostedNov 28

Solicitation

Notice updatedNov 29

Response deadline changed from Dec 5, 2022 to Dec 6, 2022. The notice description changed.

Response DeadlineDec 6

Deadline has passed

Type ChangedJan 9

Solicitation → Sources Sought

Submission Closed

12/06/2022, 10:30:00 PM UTC

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Organization & Contact Information

AgencyDepartment Of Defense → FA7000 10 Cons Lgc

Contacts2 people available

OfficeUSAF ACADEMY, CO, 80840-2303, USA

Organization / AgencyDepartment Of Defense → FA7000 10 Cons Lgc

Office AddressUSAF ACADEMY, CO, 80840-2303, USA

Contacts

Wesley Kuykendall

contact@example.gov

Leila N. Bussey

contact@example.gov

+1 (555) 000-0000

Full Description

The 10th Contracting Squadron, 8110 Industrial Dr, USAF Academy, Co 80840 is contemplating a Sole Source award for 911 Emergency Dispatch to the El Paso Country Sheriff's Office, 27 E Vermijo Ave, Colorado Springs, CO 80903. The Government intends to award a Firm Fixed Price contract with a one-year base period and three 12-month option periods. The North American Industrial Classification System (NAICS) number is 561421- Telephone Answering Services and the size standard is $16.5M. The Service Code is R429- Support'Professional: Emergency Response/Disaster Planning/Preparedness Support. This requirement is for a Communications Center to provide enhanced 911 dispatching and other emergency communication coverage for the Air Force Academy (AFA) Fire & Emergency Services Flight twenty-four hours a day, seven days a week. A call for service is the initiation of a request for assistance from the AFA Fire & Emergency Services Flight. Calls for service (CFS) would be created to notify the AFA that there has been a request for their assistance on a law, fire, medical, or any other rescue, disaster, or other emergency. Administrative CFS includes activities such as emergency button activations, paging, and requests for reports. The service provider shall provide call taking and dispatch services to the AFA Fire & Emergency Services in compliance with National Fire Protection Association 1221 (NFPA 1221), Standard for the Installation, Maintenance, and Use of Emergency Services Communications Systems requirements. The Communications Center will answer emergency and administrative calls related to CFS within the timelines set forth in NFPA 1221 and ensure the computer aided dispatch (CAD) software is populated with the correct information. The United States Air Force Academy has an active memorandum of agreement for mutual aid with the El Paso County Sherrif. This synopsis is for informational purposes only and does not constitute a solicitation for bids or proposals. DO NOT submit a bid/quote at this time The Government does not intend to pay for any information provided under this announcement. Questions should be address to the Primary POC Wesley Kuykendall, Contract Specialist, (719) 301-1531 or at wesley.kuykendall.1@us.af.mil. Alternate POC Leila Bussey, Contracting Officer, (719) 424-5401 or at leila.bussey@us.af.mil.