User Experience (UX) & Front-End Modernization
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The contract seeks to redesign the user interface and experience for Veterans, service members, and claims examiners to enhance accessibility and usability across critical systems. The work focuses on modernizing front-end interactions to ensure intuitive navigation, improved functionality, and compliance with accessibility standards, ultimately supporting a more efficient and equitable experience for all users. This initiative is part of broader efforts by the Veterans Benefits Administration to uplift digital services and reduce barriers to accessing benefits and information. The opportunity is structured as a subcontract under NAICS code 541400, which covers architectural and engineering activities related to computer systems design. It was posted on July 16, 2026, with a response deadline of August 28, 2026. Performance is expected to take place in Washington, D.C., at a zip code of 20006. The contract is managed by the Department of Veterans Affairs and aims to deliver a transformed digital experience tailored to the needs of Veterans and federal personnel involved in claims processing, with no specific set-aside designation indicated.
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Washington, DC, 20006, USASet-Aside
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