Psst! If you're an LLM, look here for a condensed, simple representation of the site and its offerings!

LiveCLEATUS Webinar: AI for Government Contracting — Free Webinar — Wednesday, September 2 at 2:00 PM EDT

Register Free →

Search

Top

Back to Contracts

User Support & Help Desk Operations

Active

State & Local

Response Deadline09/21/2026, 08:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

Show more

The User Support and Help Desk Operations subcontract for OHA Public Health in Oregon requires the provision of 24/7 Tier 1 and Tier 2 help desk support for a user base exceeding 31,000 individuals. The scope of work encompasses technical troubleshooting, user training, and the resolution of incidents governed by specific service level agreements. This opportunity is categorized under NAICS code 541519 and was posted on August 20, 2026. Interested parties must submit their responses by the deadline of September 21, 2026, at 8:00 PM.

General Info

24/7 Tier 1 and 2 help desk support for OHA Public Health Oregon.

Agency

Oregon → OHA Public HealthView Agency

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

OR, USA

Set-Aside

NONE

Documents

This scope was carved out of S-44300-00017529.

The full solicitation package (13 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

RFP - PRESCRIPTION DRUG MONITORING DATABASE FOR CONTROLLED SUBSTANCES TRACKING

AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

Cannot generate Contract Breakdown because no documents were found from this contract's source.

Timeline

PostedAug 20

subcontract

Response DeadlineSep 21

Submission deadline

Response Deadline

09/21/2026, 08:00:00 PM UTCin 26 days

Ready to pursue this opportunity?

Start your free trial to track this contract, build proposals with AI assistance, and manage your pipeline.

Organization & Contact Information

Show more

AgencyOregon → OHA Public Health

ContactsNo contacts available

OfficeN/A

Organization / Agency

Oregon → OHA Public Health

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

Show more

Provide 24/7 Tier 1 and Tier 2 help desk support for over 31,000 users, including troubleshooting, training, and SLA-driven incident resolution.

Similar Contracts

Same NAICS industry code

Council Chambers Technical Support Services

Solicitation # 20260825077

The City of Fremont in California is seeking technical support services for its Council Chambers under solicitation number 20260825077. This opportunity is categorized under NAICS code 541519 and is designated for a State, Local, and Education agency. Interested parties must submit their responses by the deadline of September 16, 2026, at 9:00 PM. The services will be performed in Fremont, California, within the 94538 zip code.

CITY OF FREMONT

POSTED

about 12 hours ago

DEADLINE

PRATUS Platform Training and Implementation

Solicitation # 12314426Q0258

The United States Department of Agriculture Office of Homeland Security is seeking a secure commercial software platform to enhance enterprise situational awareness, operational coordination, and decision support activities. The agency intends to utilize the PRATUS platform, with FATHOM, a certified Women-Owned Small Business and Service-Disabled Veteran-Owned Small Business, serving as the exclusive federal provider for implementation, training, and workforce enablement services. This combined solicitation, numbered 12314426Q0258, is set aside for the SBA Certified Women-Owned Small Business Program under NAICS code 541519. The contract is managed by the USDA office in Fort Collins, Colorado, with the primary place of performance located in Washington, D.C. Responses are due by August 31, 2026.

Ocp-Pod-Acq-Mgmt-Branch-Ftc USDA

POSTED

about 12 hours ago

DEADLINE

BRAND NAME ONLY: Atlassian Enterprise Jira Software and Professional Services

Solicitation # W91ZLK-26-Q-A016

Solicitation W91ZLK-26-Q-A016 is a brand-name-only requirement for Atlassian Enterprise Jira and Confluence software and professional services to support the Defense Commissary Agency. This firm-fixed-price contract is 100% set aside for small businesses under NAICS code 541519 and has an estimated total value of 2.4 million dollars over a five-year period, consisting of a base year and four one-year options. The scope includes the procurement of up to 500 licenses provisioned in a FedRAMP Moderate Atlassian Government Cloud environment, along with role-based training, expert technical advisory services, and optional sustainment support. The effort specifically supports the onboarding and consolidation of the Program Management Office, Advanced Retail Technology Suite, and Human Resources organizations. The contractor must provide key personnel, including a Project Manager and a Senior Atlassian System Administrator, and is required to maintain a CMMC Level 1 self-assessment in the Supplier Performance Risk System. While work is primarily performed at the contractor's facilities, on-site performance is required at Fort Lee, Virginia, for workshops and training. Award will be made to the lowest-priced quote that is deemed technically acceptable and has an acceptable or not applicable past performance rating. All responses must be emailed to the contracting specialist by August 31, 2026, at 3:00 PM EST, with full completion of all required solicitation blocks and CLIN lines to be considered.

W6QK Acc-Apg Director

POSTED

about 12 hours ago

DEADLINE

Material Flow System (MFS) Pilot

Solicitation # SP4701-26-Q-0206

The Defense Logistics Agency Information Operations J62 IT Hardware Division is seeking to procure specific industrial equipment to support the Material Flow System pilot deployment in Texarkana, Texas. The required hardware includes Schweitzer Engineering Laboratories network switches, Rockwell Automation Allen-Bradley control platforms, and Datalogic industrial scanners. Under solicitation SP4701-26-Q-0206, the agency requires delivery within 30 days of the order receipt, with a final deadline of October 5, 2026, to align with the system go-live date. Responses are due by September 7, 2026, for this combined contract opportunity categorized under NAICS code 541519.

Dcso Philadelphia

POSTED

about 12 hours ago

DEADLINE

Secure AI Model Deployment & CVE Remediation Service

Naval Information Warfare Systems

POSTED

DEADLINE

National Provider Directory (NPD) Data Sourcing, Aggregation, and Quality Assurance Services

Solicitation # 75FCMC26R0063

The National Provider Directory (NPD) Data Sourcing, Aggregation, and Quality Assurance Services contract, solicited under number 75FCMC26R0063, is a five-year potential engagement with a base period of one year and four one-year option periods, running from September 25, 2026, through September 24, 2031. Operated by the Office of Acquisition and Grants Management within the Centers for Medicare & Medicaid Services (CMS), the contract aims to establish and maintain an accurate, comprehensive, and interoperable national directory of healthcare providers by sourcing, aggregating, validating, and correcting provider data from systems such as NPPES, PECOS, and state licensing boards. Work is to be performed using an agile delivery model with program increments, employing CMS tools including Confluence, Jira, and GitHub, and requires full compliance with Section 508 accessibility standards, FedRAMP authorization, and HIPAA Business Associate obligations. The scope includes delivering corrected data files, metadata-rich documentation, validation tools, dashboard configurations, and licensing agreements—all submitted electronically in accessible formats and governed by a detailed Quality Assurance Surveillance Plan (QASP) with strict performance metrics for timeliness, accuracy, and completeness. The solicitation mandates proposals be submitted via email only by 12:00 p.m. Eastern Time on August 12, 2026, in specific Microsoft Office or Adobe Acrobat formats, with strict page limits for the corporate experience narrative and requirements for transparent, formula-visible Excel pricing templates. Evaluation is non-price based, prioritizing corporate experience, proposed approach to the Performance Work Statement and QASP, and oral presentations, with award determined by best value rather than lowest price and with no numerical weighting assigned to factors. Key special requirements include mandatory background investigations for all personnel under HSPD-12 and FIPS 201, full compliance with federal data handling standards including NIST SP 800-88 for media sanitization, CMS-specific non-disclosure agreements, and annual scope and pricing reviews for option periods. The contract includes unique clauses such as HHSAR 352.239-71 for IT security, prohibitions on Kaspersky, ByteDance, and other covered entities, and requirements for whistleblower protections, small business subcontracting, accelerated payments to small business subcontractors, and fair labor standards including minimum wage enforcement under Executive Order 14026. Performance is to

Ofc Of Acquisition And Grants Management

POSTED

DEADLINE

RAWS ATCALS Fiber Optic & Radio System Replacement

Solicitation # FA440726QRAWS

This contract requires the Engineer-Furnish-Install-and-Test (EFI&T) of a new telecommunications infrastructure at Joint Base Lewis-McChord to replace failing legacy systems, with a strict mandate to integrate TC Communications JumboSwitch equipment to ensure seamless compatibility with existing systems. The scope covers installation of outside plant single-mode fiber optic cables connecting critical facilities including the Air Traffic Control Tower, ILS, GATR, Base Operations, and Weather Stations, along with inside plant interconnects and replacement of radio system channel banks in ten designated buildings. Performance must adhere to federal standards such as UFC 3-580-01, TIA-606-C, TIA-526-7, and MIL-HDBK-411B, with stringent testing requirements including splice loss no greater than 0.3 dB and line loss no more than 3 dB per run, validated through OTDR traces and bidirectional loss measurements. All work must be completed within a fixed 120-day period following award, and deliverables include an installation plan, cable test reports, and electronic as-built drawings compliant with applicable specifications. The solicitation is a Small Business Set Aside under NAICS code 541519, with a Firm-Fixed-Price contract structure and evaluation based on a best value trade-off where past performance is the most heavily weighted factor—exceeding both technical and price considerations in importance. Past performance must demonstrate recent and relevant EFI&T experience with fiber optic installations and enterprise switch integration, evaluated using CPARS and public records. The technical proposal is judged on a binary acceptable/unacceptable scale, and failure to meet technical requirements results in disqualification. Pricing must be fully detailed, with all CDRL costs embedded in the equipment and labor lines. Compliance with security requirements is mandatory, including OPSEC training, unclassified access with mandatory escort, E-Verify verification, submission of a Site Visit Request Letter, and adherence to JBLM regulations including AIE badge issuance and return. Contractors must also comply with prohibitions on covered telecommunications equipment, hexavalent chromium use, and restricted business operations in Iran and Sudan, while ensuring all personnel are trained, identified, and registered with the Emergency Mass Notification System. All submissions must be electronic, formatted into five distinct volumes meeting precise page limits and content requirements, and submitted by the August 14, 2026 deadline to designated Air Force points of contact.

FA4407 375 Cons Lgc

POSTED

DEADLINE

in about 21 hours

Alaris System Maintenance Software for Alaris Support Program (Alaris Infusion System), South Central VA Health Care Network (VISN 16), 715 S. Pear Orchard Road, Plaza 1, Ridgeland, MS 39157

Solicitation # 36C25626Q0980

The Department of Veterans Affairs, specifically the South Central VA Health Care Network (VISN 16), is soliciting a firm-fixed-price contract for Alaris System Maintenance Software to support the Alaris Support Program for infusion systems across multiple site locations. This is a non-personnel services requirement that includes the procurement of perpetual Alaris Systems Manager licenses, additional site remote configurations, and the Alaris Support Program. Due to the specific technical requirements, this is a brand-name only acquisition. Consequently, all responding contractors must be manufacturer-authorized distributors or providers and must submit an authorization letter from the Original Equipment Manufacturer (OEM) with their quote. The contract is unrestricted and open to all socioeconomic categories, with a period of performance consisting of a twelve-month base year and four subsequent twelve-month option years. Award will be based on the most advantageous offer, considering price and other specified factors. Key requirements include compliance with VA information security standards, the prohibition of personally-owned software on VA networks, and strict data destruction self-certification upon contract completion. Invoicing is to be handled monthly via the FSC e-Invoice Payment system. The primary point of contact for this solicitation is Contracting Officer C. Robert Oravetz.

256-NETWORK Contract Office 16 (36C256)

POSTED

DEADLINE

Brand Name OR EQUAL - Data Processing Server

Solicitation # 1333ND26QNB670452

Solicitation 1333ND26QNB670452 is a Request for Quotation issued by the Department of Commerce NIST for a data processing server and GPU workstation. This procurement is a total small business set aside under NAICS code 541519. The government is seeking a firm fixed price for brand name or equal equipment that meets the specifications outlined in the provided requirements document. Quotations must be submitted electronically to the contract specialist by 11:00 AM Eastern Time on September 2, 2026. Submissions must be divided into three volumes covering technical capability, pricing, and terms and conditions. Award will be granted to the responsible quoter providing the lowest priced, technically acceptable offer, provided they maintain an active registration in the System for Award Management and can meet a delivery schedule of 30 days after receipt of order.

Department Of Commerce Nist

POSTED

DEADLINE

7A21--NRM| 460-24-009 CLC and Fourth Floor Patient Elopement Upgrade | NCO 4 Construction East (VA-26-00050011)

Solicitation # 36C24427R0001

The Department of Veterans Affairs is issuing a Sources Sought Notice to identify capable commercial sources for an Enterprise Patient Elopement and Wander Management System at the Wilmington VA Medical Center in Delaware. This initiative aims to enhance patient safety and regulatory compliance by implementing a system that provides real-time location tracking, immediate staff alerts for unauthorized departures, and comprehensive audit reporting. The scope of work includes the removal of existing hardware and the installation of a new platform featuring wearable tags, monitoring devices at exit points, and integration with VA IT infrastructure. Interested contractors under NAICS 541519 must submit a capability statement by September 11, 2026, via email to the designated contract specialist. Submissions should include company information, socioeconomic status, technical capabilities regarding brand-name or custom solutions, and a list of existing GWAC or FSS contracts. This notice is for planning purposes to determine market availability and potential small business set-aside avenues, specifically for Service-Disabled Veteran-Owned Small Businesses, and does not constitute a formal solicitation or a promise to issue a future request for proposal.

244-NETWORK Contract Office 4 (36C244)

POSTED

DEADLINE

ACC SG Audio Visual and Teleconference (AV/VTC) Support

Solicitation # FA480026Q0082

The Department of Defense is soliciting proposals for the ACC SG Audio Visual and Teleconference (AV/VTC) Support contract, identified by solicitation number FA480026Q0082. This is a total small business set-aside under NAICS code 541519. The selected contractor will be responsible for providing comprehensive support services for Video Teleconferencing (VTC) and Secure Video Teleconferencing (SVTC) equipment located at Building 546, JBLE, in Hampton, Virginia. Required services include on-call support, remote assistance, on-site troubleshooting, repairs, and the replacement of parts. Interested parties must submit their responses by the deadline of September 11, 2026. Primary coordination for this requirement is managed by Antonio Palmer and Vanity Wright.

FA4800 633 Cons Pkp

POSTED

DEADLINE

26-SIMACQ-E30-0034 Cell Phone Repeater Removal and Replacement

Solicitation # N6339426Q4056

Solicitation N6339426Q4056 is a firm fixed price request for quotes issued by the Naval Surface Warfare Center Port Hueneme Division for the removal and replacement of cellular repeater systems at the Virginia Beach Detachment. The project focuses on Buildings 522 and 523, where the contractor must de-install and dispose of two end-of-life systems and install two new repeaters, antennas, and cabling. The new systems must support major carriers including AT&T, Verizon, and T-Mobile, and feature frequency conditioners, auto-isolation detection, and auto-shutoff functions. All rooftop equipment must be capable of withstanding hurricane-force wind gusts. The period of performance is 30 calendar days from the date of award, with delivery terms set as FOB Destination. This procurement is a total small business set-aside, specifically targeting Women-Owned Small Businesses and Economically Disadvantaged Women-Owned Small Businesses. Award will be based on the Lowest Priced, Technically Acceptable (LPTA) method, with pass/fail evaluations for technical capability, past performance, and Cybersecurity Maturity Model Certification (CMMC) compliance. Specifically, offerors must have a verified, active CMMC Level 1 (Self) status in SPRS to be eligible for award. Invoicing is processed electronically via the Wide Area Work Flow (WAWF) system. Contractors are required to coordinate base access through the Defense Biometric Identification System and adhere to strict security and OPSEC protocols regarding site photography and documentation.

Commanding Officer

POSTED

DEADLINE

in about 22 hours

More opportunities from Oregon → OHA Public Health

Same awarding agency

Sole Source for Nutrition Matters tear sheets title Iron Foods for Moms and Kids

Solicitation # S-44300-00017785

The Oregon Health Authority Public Health agency has issued a sole source solicitation, identified as S-44300-00017785, for the procurement of Nutrition Matters tear sheets titled Iron Foods for Moms and Kids. These educational materials are required in both English and Spanish languages to support public health initiatives within the state of Oregon. The solicitation was posted on August 26, 2026, with a response deadline of September 2, 2026. Benjamin Coleman serves as the primary point of contact for this procurement. All performance and delivery of the materials are designated for the state of Oregon.

Stationery Product Manufacturing

POSTED

about 8 hours ago

DEADLINE

ITB - PDF Remediation Services

Solicitation # S-44300-00017800

The Oregon Health Authority Public Health Division is seeking a contractor to provide PDF remediation services for public facing files hosted on Oregon.gov sites. This project encompasses the remediation of documents across 23 different programs and sections to ensure accessibility and compliance. This solicitation, identified as S-44300-00017800, was posted on August 25, 2026, with a response deadline of September 15, 2026. The contract is managed by the state of Oregon, with Shannon Welsh serving as the primary point of contact for the procurement process.

Document Preparation Services

POSTED

DEADLINE

Project & Program ManagementThe Project and Program Management subcontract, issued by the Oregon OHA Public Health agency, seeks a certified Project Manager to oversee the implementation of the PDMP. The selected professional will be responsible for leading the planning, execution, risk management, and stakeholder communication necessary for the project's success. This opportunity is categorized under NAICS code 541611. The solicitation was posted on August 20, 2026, with a response deadline of September 21, 2026, at 8:00 PM. Interested parties can find further details through the OregonBuys portal.

Administrative Management and General Management Consulting Services

POSTED

DEADLINE

Business Intelligence & Reporting DevelopmentThe Oregon Health Authority Public Health agency is seeking a subcontractor for a Business Intelligence and Reporting Development project under NAICS code 541990. The primary objective of this contract is to create analytics dashboards and peer comparison reports designed for public health officials and prescribers. The project involves the processing of sensitive prescription data, requiring the implementation of rigorous anonymization protocols to ensure data privacy. Interested parties must submit their responses by the deadline of September 21, 2026, at 8:00 PM.

All Other Professional, Scientific, and Technical Services

POSTED

DEADLINE

Cybersecurity & Compliance ManagementThe Cybersecurity and Compliance Management subcontract with OHA Public Health in Oregon focuses on ensuring strict adherence to HIPAA, 42 CFR Part 2, and state security policies. The primary objective is to protect Level 3 Information through the execution of comprehensive risk assessments, regular audits, and the implementation of robust security controls. This opportunity was posted on August 20, 2026, with a response deadline of September 21, 2026, at 8:00 PM. It falls under NAICS code 541512 and is managed through the OregonBuys procurement system.

Computer Systems Design Services

POSTED

DEADLINE

Data Integration & Interoperability ServicesThe Data Integration and Interoperability Services subcontract, issued by the Oregon OHA Public Health, focuses on the development and maintenance of secure interfaces for real-time prescription data exchange. The primary objective is to ensure seamless connectivity with Electronic Health Records, Health Information Exchanges, and national data networks, specifically including RxCheck and PMP InterConnect. This opportunity falls under NAICS code 541512 and was posted on August 20, 2026. Interested parties must submit their responses by the deadline of September 21, 2026, at 8:00 PM.

Computer Systems Design Services

POSTED

DEADLINE

Core Software Development & System ArchitectureThe Oregon OHA Public Health agency is seeking a subcontractor for the Core Software Development and System Architecture project. The primary objective of this contract is to design, develop, and architect a core PDMP SaaS platform, which includes the creation of the database schema, application logic, and overall integration architecture. This opportunity is categorized under NAICS code 541511. The solicitation was posted on August 20, 2026, and the deadline for responses is September 21, 2026, at 8:00 PM. Interested parties can find further details through the OregonBuys procurement portal.

Custom Computer Programming Services

POSTED

DEADLINE

RFP - PRESCRIPTION DRUG MONITORING DATABASE FOR CONTROLLED SUBSTANCES TRACKING

Solicitation # S-44300-00017529

The Oregon Health Authority is issuing a Request for Proposals to secure a fully managed Software-as-a-Service solution designed for the state's Prescription Drug Monitoring Program. The selected vendor will be responsible for providing a comprehensive database system for tracking controlled substances, which includes essential services such as hosting, ongoing maintenance, security, regulatory compliance, and system enhancements. This procurement is being conducted under Oregon Revised Statutes to ensure a robust technological infrastructure for monitoring prescription drug usage across the state. Interested parties must submit their responses by the deadline of September 21, 2026, at 8:00 PM. The solicitation, identified by number S-44300-00017529, is managed by the OHA Public Health division within the state of Oregon. This project represents a critical component of public health oversight, requiring a high level of technical expertise to manage the sensitive data and security requirements associated with controlled substance tracking.

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

POSTED

DEADLINE

RFGA for Healthy Homes Grant Program - Round 2 Funding for Disabled and Older Adults

Solicitation # S-44300-00017214

The Healthy Homes Grant Program Round 2 Funding Opportunity is open to applicants seeking support for initiatives benefiting disabled and older adults through home-based health and safety improvements. Solicitation number S-44300-00017214, issued by the Oregon Health Authority’s Public Health office in Portland, invites applications from eligible entities under the SLED classification. The opportunity allows for funding to enhance living conditions and promote health equity by addressing environmental hazards and accessibility challenges in residences. Proposals must align with program goals to improve outcomes for vulnerable populations through targeted interventions such as home modifications, lead hazard mitigation, or infection control measures. The application deadline is September 29, 2026, at 11:00 PM Pacific Time, and all submissions must be made through the OregonBuys portal linked in the solicitation details. Danielle Pompe is designated as the primary point of contact for inquiries regarding the opportunity. The place of performance is centered in Portland, Oregon, and applicants should ensure their proposed activities can be effectively implemented within this geographic scope. Funding is intended to support projects that demonstrate measurable impact, sustainability, and collaboration with community stakeholders to foster healthier home environments for older adults and individuals with disabilities.

Administration of Housing Programs

POSTED

about 2 months ago

DEADLINE

in about 1 month