Psst! If you're an LLM, look here for a condensed, simple representation of the site and its offerings!

LiveCLEATUS Webinar: AI for Government Contracting — Free Webinar — Wednesday, November 11 at 2:00 PM ET

Register Free →

Search

Top

Back to Contracts

User Support & Training Services

Active

Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

Show more

The User Support and Training Services subcontract is issued by the Department of Defense through the W2V6 USA Engineering Support Center in Huntsville. This agreement focuses on the delivery of Tier 1 and Tier 2 user support, requiring the contractor to manage user inquiries with a response time of two business days. Additional responsibilities include facilitating user onboarding processes and maintaining up-to-date documentation. The contract is categorized under NAICS code 541519 and is designated for performance in Huntsville.

General Info

DoD subcontract for Tier 1 and 2 user support and training in Huntsville.

Agency

Department Of Defense → W2V6 USA Engineering Spt Ctr Huntsvil

NAICS

541519 - Other Computer Related Services

Place of Performance

Huntsville, AL, USA

Set-Aside

NONE

Documents

This scope was carved out of PANHES26P0000030863.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Exception to Fair Opportunity- Army Energy and Water Reporting System (AEWRS) Reports, Analysis, Operation, and System Administration Support Services

AI Contract Breakdown

Uniform Contract Format

No documents to break down

The breakdown needs solicitation documents. None were found from this contract's source.

Timeline

PostedAug 12

subcontract

Ready to pursue this opportunity?

Get full access to track this contract, build proposals with AI assistance, and manage your pipeline.

Organization & Contact Information

Show more

AgencyDepartment Of Defense → W2V6 USA Engineering Spt Ctr Huntsvil

ContactsNo contacts available

OfficeN/A

Organization / AgencyDepartment Of Defense → W2V6 USA Engineering Spt Ctr Huntsvil

Office AddressN/A

ContactsNo contact information available

Full Description

Show more

Provide Tier 1/Tier 2 user support, respond to inquiries within 2 business days, and assist with user onboarding and documentation updates.

Similar Contracts

Same NAICS industry code

Web Filtering & Monitoring Services

Palladian Academy Trust

POSTED

about 10 hours ago

DEADLINE

in about 1 month

IT Support and Internet Infrastructure ServicesThis subcontract for IT Support and Internet Infrastructure Services involves providing technical support and managing internet-related services for prime contractors working on Believe Housing Limited projects. The scope of work focuses on the troubleshooting and maintenance of internet-facing Microsoft services, utilizing RMM tools and help desk ticketing systems to ensure operational efficiency. The service provider is required to operate within ITIL or similar service management frameworks to deliver technical support that remains compliant with established service level agreements. Interested parties must submit their responses by November 30, 2026, in accordance with the solicitation posted on October 29, 2026.

Believe Housing Limited

POSTED

about 11 hours ago

DEADLINE

in about 1 month

Microsoft Licenses and Associated Services

Solicitation # ocds-h6vhtk-079403

Believe Housing Limited is soliciting proposals for the provision of Microsoft Licenses and Associated Services, including software packages, information systems, and IT services such as consulting, software development, and support. The estimated total value of the contract is 1,850,000 GBP excluding VAT. The initial period of performance is scheduled from 1 March 2027 to 28 February 2030, with a possible single extension of up to three years, potentially extending the term to 28 February 2033. The place of performance is designated as Durham CC. The award will be determined based on a weighted evaluation consisting of Price at 50 percent, Quality at 40 percent, and Social Value at 10 percent. Interested parties must submit their electronic proposals in English via the specified in-tendhost portal by the deadline of 30 November 2026 at 12:00pm. Inquiries regarding the solicitation must be submitted by 20 November 2026 at 5:00pm. The primary point of contact for this procurement is Naomi Noble.

Believe Housing Limited

POSTED

about 11 hours ago

DEADLINE

in about 1 month

CloudFirst FY 2027- ezVault & ezRecovery

Solicitation # SRC0000036603

Solicitation SRC0000036603, titled CloudFirst FY 2027- ezVault & ezRecovery, is issued by the Alabama Information Technology agency for the procurement of disaster recovery software, hardware maintenance, and additional recovery software for the fiscal year. The contract is governed by the State of Alabama and the Office of the Chief Procurement Officer, with the City of Montgomery serving as the sole venue for litigation. The total contract value is capped at a not-to-exceed limit of 25,000 dollars, which includes the original agreement and any subsequent renewals. The period of performance allows for annual renewals for a total duration of up to five years from the effective date. Prospective suppliers must submit responses electronically via the Alabama Buys portal by the deadline of November 3, 2026. Key compliance requirements include E-Verify documentation within five calendar days of notification, certification of tax compliance under Section 41-4-142 of the Code of Alabama 1975, and a disclosure statement for contracts exceeding 25,000 dollars. Award decisions may be based on cost realism and price reasonableness at the discretion of the Chief Procurement Officer. Additionally, suppliers must certify they are not currently debarred or suspended from government participation and acknowledge their status as independent suppliers not entitled to state merit system benefits.

Information Technology

POSTED

about 12 hours ago

DEADLINE

Outdated Network Equipment Removal and SurplusThis subcontract opportunity involves the removal of decommissioned network hardware for prime contractors working on Oconee County Schools projects in Georgia. The selected provider will be responsible for extracting outdated equipment and materials from racks, organizing these items for surplus based on agency direction, and ensuring all installation debris is completely removed from the site. The final deliverables include cleared racks and properly organized surplus equipment. The project is categorized under NAICS code 541519 and was posted on October 29, 2026. Interested parties must submit their responses by the deadline of November 30, 2026, at 8:00 PM. This effort supports the infrastructure updates for Oconee County Schools by managing the disposal and organization of legacy network assets.

Oconee County Schools

POSTED

about 14 hours ago

DEADLINE

in about 1 month

PowerSchool Project Materials and Technical SupportThis subcontract, titled PowerSchool Project Materials and Technical Support, involves providing essential materials and technical assistance to prime contractors working on projects for the Passaic City School District. The scope of work focuses on delivering specific materials and technical configurations for staff members, with a primary emphasis on ensuring that behavioral support data and materials are fully compatible with the district's PowerSchool Student Information System. The selected provider must demonstrate proficiency in PowerSchool software and educational data management to successfully deliver the required configurations and support. Managed under the Assistant Superintendent of Curriculum and Instruction in New Jersey, the solicitation was posted on October 29, 2026, with a response deadline of November 18, 2026.

Assistant Superintendent of Curriculum and Instruction

POSTED

about 15 hours ago

DEADLINE

Salesforce Case Management AdministrationThis 8(a) set-aside subcontract for the Department of Health and Human Services HRSA Headquarters focuses on providing administrative operational support for prime contractors on CICP projects. The primary objective is the management of the government's case management system, specifically requiring proficiency in Salesforce to handle workflow data, track panel schedules, and monitor performance measurements. Key deliverables include the processing of reconsideration receipts within a strict two-business-day window, the maintenance of updated case records, and the generation of workflow tracking reports. The opportunity is categorized under NAICS code 541519, with a response deadline set for December 4, 2026.

Hrsa Headquarters

POSTED

about 16 hours ago

DEADLINE

in about 1 month

Nortel/Ribbon Telephone Switch Software Licensing and Tier II/III SupportThis subcontract, managed by the Department of Defense under the W6QM Micc-Fdo Ft Hood agency, requires an authorized Ribbon/Nortel provider to supply software licenses and remote technical support for prime contractors operating on Army White Sands Missile Range projects. The scope of work specifically includes the provision of ESP Tier II, ESP Tier II Remote STORM, and Ribbon Tier 3 licenses for Nortel CS2100 and CS1000M telephone switches, along with the delivery of active licenses and remote support access. The selected contractor must be capable of providing 24/7 remote telephonic technical support to ensure continuous operational readiness. Performance for this contract is centered in Fort Hood, Texas, under NAICS code 541519. Interested parties must adhere to the response deadline of November 9, 2026.

W6QM Micc-Fdo Ft Hood

POSTED

about 16 hours ago

DEADLINE

Zero Trust & Cybersecurity Compliance (RMF)This subcontract for Naval Information Warfare Systems focuses on the implementation of federal Zero Trust security pillars and the execution of Risk Management Framework pathways for prime contractors. The primary objective is to achieve and maintain Authority to Operate certifications while enforcing role-based access control and ensuring the protection of Controlled Unclassified Information. Qualified personnel must hold DoD 8570 or 8140 certifications, such as CISSP or CASP+, to deliver validated security controls and compliance. The project falls under NAICS code 541519 and requires the delivery of a fully validated ATO to meet Department of Defense cybersecurity standards.

Naval Information Warfare Systems

POSTED

about 16 hours ago

DEADLINE

SOC Operations & Tiered Help Desk

FA8635 Advanced Trng Cpbltes Aflcmc Wnrk

POSTED

about 16 hours ago

DEADLINE

in about 1 month

Educational IT Infrastructure and Systems SupportThe Educational IT Infrastructure and Systems Support subcontract provides critical IT credentials and technical assistance to prime contractors supporting Tri-Services programs for the U.S. Army, Air Force, Navy, and Marine Corps across Germany. The scope of work involves maintaining government networked computer systems and managing student information systems, specifically NCMIS, to ensure a fully functional IT environment and accurate credential records. Managed by the Department of Defense, this effort requires personnel to complete DoD Cyber Awareness training and undergo Tier 1 background investigations via SF-85/DISS. The opportunity is categorized under NAICS code 541519, with a response deadline set for November 30, 2026.

0409 Aq Hq Contract

POSTED

about 16 hours ago

DEADLINE

in about 1 month

Cloud Security & Compliance Monitoring

Technology Acquisition Center Nj (36C10B)

POSTED

about 16 hours ago

DEADLINE

More opportunities from Department Of Defense → W2V6 USA Engineering Spt Ctr Huntsvil

Same awarding agency

Amendment 0002 - Electronic Security System VIII Official Solicitation

Solicitation # W912DY26RA012

Solicitation W912DY26RA012 is a negotiated request for proposal for the Electronic Security Systems VIII Multiple Award Task Order Contract (MATOC), managed by the U.S. Army Corps of Engineers, Huntsville Engineering and Support Center. The contract scope encompasses the planning, procurement, design, integration, installation, and maintenance of electronic security systems, including intrusion detection, access control, and video surveillance, across both CONUS and OCONUS locations. The overall shared contract capacity is estimated at 4 billion dollars, with a minimum ordering obligation of 2,500 dollars. The period of performance extends from November 2027 through May 2035, including several option periods. Awards will be made to all responsible offerors who are deemed technically acceptable and meet CMMC Level 2 requirements. Evaluation is based on three primary factors: Technical Capability and Management Approach, Past Performance (requiring relevance and recency within the last three years), and a Small Business Participation Plan. Proposals must be submitted electronically via the Procurement Integrated Enterprise Environment (PIEE) by November 9, 2026, at 9:00 a.m. CT. Key requirements include a Secret level Facility Security Clearance, the provision of four distinct key personnel roles, and strict adherence to safety standards such as EM 385-1-1 and OSHA.

Computer Systems Design Services

POSTED

DEADLINE

Medical Repair and Renewal (MRR) Korea

Solicitation # W912DY26RA093

Solicitation W912DY26RA093 is for a Multiple Award Task Order Contract (MATOC) to provide design-build and construction services for medical facilities, systems, and equipment throughout Korea in support of the Defense Health Agency. The scope of work includes repair, renovation, conversion, alteration, additions, and equipment procurement and installation, with limited support for non-medical facilities. Contractors are expected to survey problem areas, recommend solutions, and implement work plans, though standalone construction efforts may be required. The procurement is conducted under NAICS 236220 with a total contract capacity of 49 million dollars shared among awardees. The contract structure consists of Firm Fixed Price task orders with a five-year base period and a potential six-month extension, for a total duration not to exceed 66 months. The selection process is a multi-phase competition. Phase I is a non-priced qualification phase where offerors are evaluated on technical capabilities, management approach, and past performance to shortlist up to six qualified firms for Phase II. Proposals must be submitted via the PIEE Solicitation Module by November 10, 2026, at 2:00 PM CST. Key requirements include compliance with the U.S.-ROK Status of Forces Agreement, adherence to USACE and NFPA technical standards, and the maintenance of an active SAM registration. Administrative highlights include electronic invoicing through Wide Area WorkFlow and the requirement for performance and payment bonds. A recent modification removed DFARS 252.226-7002 from the solicitation.

Commercial and Institutional Building Construction

POSTED

DEADLINE

Specialized Life Safety & Detection Systems (FAS/MNS/CBR)This subcontract focuses on the procurement and installation of specialized life safety and detection systems for prime contractors working on USACE Huntsville Engineering and Support Center projects. The scope of work includes the installation of fire sensors, sirens, and chemical, biological, and radiological detection systems, all of which must be integrated into the ESS program to deliver certified life safety solutions. The project is managed under the Department of Defense and requires all personnel to adhere to Tier 3 FIS and USACE EM 385-1-1 safety standards. Performance will take place in the 35808 zip code area under NAICS code 238210, with a response deadline set for October 30, 2026.

Electrical Contractors and Other Wiring Installation Contractors

POSTED

DEADLINE

in about 13 hours

Cybersecurity & System Security EngineeringThis subcontract for Cybersecurity and System Security Engineering supports prime contractors on USACE Huntsville Engineering and Support Center projects. The scope of work focuses on cybersecurity hardening and network defense for ESS infrastructure, specifically requiring the implementation of DISA STIGs and SRGs, ACAS-compatible vulnerability scanning, and the configuration of PKI/CAC authentication and FIPS 140 encrypted transit. All activities must strictly adhere to NIST SP 800-82, DoDI 8500, and DoDI 8510 Risk Management Framework standards to ensure the delivery of secure configurations and detailed scan reports. Managed under NAICS code 541512 for the Department of Defense, the project is based in Huntsville, Alabama. The solicitation was posted on September 30, 2026, with a response deadline of October 30, 2026.

Computer Systems Design Services

POSTED

DEADLINE

in about 13 hours

Video Surveillance & CCTV Systems InstallationThis subcontract involves the installation and maintenance of Closed Circuit Television and recording infrastructure for prime contractors working on USACE Huntsville Engineering and Support Center facility projects. The scope of work includes mounting IP cameras, running fiber and ethernet cabling, configuring Network Video Recorders, and establishing monitoring stations to deliver a fully operational surveillance network. The project is managed under the Department of Defense for the USACE Huntsville Engineering and Support Center. All personnel assigned to the contract must adhere to strict safety and security requirements, specifically meeting Tier 3 FIS and USACE EM 385-1-1 safety standards. The response deadline for this opportunity is October 30, 2026.

Security Systems Services (except Locksmiths)

POSTED

DEADLINE

in about 13 hours

Access Control Systems (ACS) Installation & MaintenanceThis subcontract involves the installation and maintenance of Access Control Systems for prime contractors working on USACE Huntsville Engineering and Support Center facility projects. The scope of work includes the installation of electronic locks, card readers, biometric scanners, and ACS controllers, ensuring full integration with government identity management systems to deliver a completely functional security infrastructure. The project is managed under the Department of Defense and requires all personnel to adhere to strict safety and security protocols, specifically Tier 3 FIS and USACE EM 385-1-1 standards. Interested parties must submit responses by October 30, 2026, for work performed in the 35808 zip code area under NAICS code 561621.

Security Systems Services (except Locksmiths)

POSTED

DEADLINE

in about 13 hours

Intrusion Detection Systems (IDS) Installation & MaintenanceThis subcontract involves the installation, configuration, and ongoing maintenance of Intrusion Detection Systems for prime contractors supporting USACE Huntsville Engineering and Support Center facility projects. The scope of work includes the procurement and installation of alarm panels, sensors, and monitoring equipment, as well as the execution of corrective and preventive maintenance according to manufacturer specifications to ensure a fully operational system. Performance takes place in the 35808 zip code area under the Department of Defense. To qualify, personnel must adhere to USACE EM 385-1-1 safety standards and meet Tier 3 FIS requirements. The opportunity is categorized under NAICS code 561621, with a response deadline set for October 30, 2026.

Security Systems Services (except Locksmiths)

POSTED

DEADLINE

in about 13 hours

Vehicle Recompete: P&P Real Property — IDIQ P&P Real PropertyThe P&P Real Property is an Indefinite Delivery, Indefinite Quantity vehicle managed by the Department of Defense to provide planning and programming services. The contract has an IDV ceiling of 42,313,492.79 dollars and is currently categorized as a full recompete. The ordering period for this vehicle is scheduled to end on February 15, 2028. There are currently 60 active task orders with a total combined value of 84,895,440.39 dollars distributed among eight companies. Michael Baker International, Inc. and Jacobs Government Services Company are the primary holders, securing the highest values of funding. Major projects under this vehicle include asset evaluations and infrastructure support for the U.S. Marine Corps and the U.S. Army Materiel Command.

Architectural Services

POSTED

DEADLINE

Vehicle Recompete: PAND REAL PROPERTY — IDIQ PAND REAL PROPERTYThe PAND Real Property is an Indefinite Delivery, Indefinite Quantity (IDIQ) contract managed by the Department of Defense for planning and programming services. The vehicle has a total ceiling of 160 million dollars and is currently scheduled to end its ordering period on February 15, 2028. This contract is classified as a full recompete and did not utilize a set-aside. Parsons Government Services Inc. is the sole incumbent, holding nine orders with a total value of over 8.4 million dollars. There are currently six active task orders valued at approximately 6.07 million dollars, with primary projects focusing on site visits across six UK bases, command and control facility planning, and site development for various MSC locations.

Architectural Services

POSTED

DEADLINE

Software Maintenance & Update CoordinationThis subcontract, titled Software Maintenance and Update Coordination, is issued by the Department of Defense through the W2V6 USA Engineering Spt Ctr Huntsville. The primary objective of the contract is to provide a local coordinator responsible for managing MathWorks software updates, patches, bug fixes, and support ticketing. The role focuses on maintaining strict version control and ensuring the timely deployment of software across secure networks. The work is categorized under NAICS code 541519 and will be performed at Picatinny Arsenal in zip code 07806. Posted on August 14, 2026, this engagement emphasizes the technical oversight of specialized software environments to maintain operational stability and security within the agency's infrastructure.

Other Computer Related Services

POSTED

DEADLINE

Technical Training & Academic License SupportThis subcontract with the Department of Defense, managed by the W2V6 USA Engineering Support Center in Huntsville, focuses on providing technical training and academic license support for DEVCOM AC. The primary objective is to deliver instructor-led or virtual training sessions centered on MATLAB programming, simulation modeling, and data analysis to support users of 100 academic licenses dedicated to engineering and research missions. The project is categorized under NAICS code 611430 and will be performed at Picatinny Arsenal, zip code 07806. The contract was posted on August 14, 2026, and is designed to ensure that personnel have the necessary technical proficiency to utilize MATLAB tools effectively within their research and development environments.

Professional and Management Development Training

POSTED

DEADLINE

Software Deployment & Integration Support on Secure NetworksThis subcontract, titled Software Deployment and Integration Support on Secure Networks, focuses on the secure installation, configuration, and integration of MathWorks software, specifically MATLAB and Simulink, across classified Department of Defense networks including SIPR, DREN, and SDREN. The scope of work encompasses the setup of license servers and the execution of interoperability testing to ensure seamless software functionality within these secure environments. The project is managed by the W2V6 USA Engineering Spt Ctr Huntsville for the Department of Defense and is categorized under NAICS code 541512. Performance for this contract will take place at Picatinny Arsenal in Zip Code 07806.

Computer Systems Design Services

POSTED

DEADLINE

Ready to Pursue This Opportunity?

Get AI-powered intelligence on this solicitation and the ones like it

Every page of the solicitation package shredded into a compliance breakdown

AI-powered matching based on your capabilities and past performance

Competitor and incumbent history on the requirement

Automated alerts on amendments, Q&A deadlines, and award

Join 750+ contractors already using CLEATUS