This Government Contract opportunity from Rhode Island was posted on August 12, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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User Training and Technical Support Services

Closed

State & Local

Submission Closed09/09/2026, 06:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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AI Contract Overview

This subcontract for the State of Rhode Island focuses on providing comprehensive user training and technical support services for prime contractors working on Rhode Island Department of Corrections projects. The scope of work includes the development of training materials for the CMS/DMS interface, the execution of user training sessions for SOCN and Parole Board staff, and the establishment of a functional help-desk operation. To ensure successful user adoption, the project utilizes training sandboxes and adheres to specific service level agreements for ongoing technical assistance. The opportunity is categorized under NAICS code 611430 and was posted on August 12, 2026, with a response deadline of September 9, 2026. Interested parties can find further details and bidding opportunities through the Rhode Island Department of Procurement website.

General Info

Subcontract for Rhode Island DOC user training and technical support services.

Agency

State of Rhode Island

NAICS

611430 - Professional and Management Development Training

Place of Performance

RI, USA

Set-Aside

NONE

Documents

This scope was carved out of RFI27006913.

The full solicitation package (4 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Parole Board Case Management System

AI Contract Breakdown

Uniform Contract Format

No documents to break down

The breakdown needs solicitation documents. None were found from this contract's source.

Timeline

PhaseClosed

PostedAug 12

subcontract

Response DeadlineSep 9

Deadline has passed

Submission Closed

09/09/2026, 06:00:00 PM UTC

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Organization & Contact Information

AgencyState of Rhode Island

ContactsNo contacts available

OfficeN/A

Organization / AgencyState of Rhode Island

Office AddressN/A

ContactsNo contact information available

Full Description

Provides training and technical support for prime contractors on Rhode Island Department of Corrections (RIDOC) projects. Develops training materials for the CMS/DMS interface, conducts user training sessions for Parole Board and SOCN staff, and provides ongoing SLA-based technical assistance. Utilizes training sandboxes to facilitate user adoption. Delivers trained staff and a functional support help-desk operation.