To All Armored Courier Services, The Internal Revenue Service (IRS) is considering pursuing a requirement for Armored Courier and Cash Conversion Services. Please see our attached Draft Statement of Work (SOW). We are seeking the best method to take cash receipts from our Taxpayer Assistance Centers (TACs), throughout the United States and have those receipts converted to cashier's checks or money orders and returned to the TACs. We have some questions about whether or not our SOW reflects standard industry practices and are seeking your input to revise/improve this draft SOW. Our goal is to create a final document that will form an effective basis for a contract, as well as allow offerors to propose/bid competitively and in a manner consistent with standard practices. We anticipate that we will pursue a national contract to meet these needs, and encourage input and participation from firms that serve the entire US now, as well as those that could form a teaming arrangement with other firms to meet this requirement. We would appreciate it if you could take the time to read the attached Statement of Work and provide suggested additions and/or revisions no later than close of business, January 23, 2008. Thank you for your interest and assistance in this effort. Please provide all feedback to: Yelena Solovey Jackson Contract Specialist, OS:A:P:B:B:A Human Capital Support Section IRS Procurement Phone:
+1 (555) 000-0000 Fax:
+1 (555) 000-0000 E-mail:
contact@example.gov Armored Courier Services Statement of Work Background The Internal Revenue Service intends to purchase armored courier services for the pickup and conversion of cash tax payments. There are currently 302 Taxpayer Assistance Centers (TACs) located throughout the United States. At the end of each day, the cash funds collected from tax payments must be safely transported to a bank, converted to money orders, and brought back to the TAC. Currently, there is no uniform system for safely handling and converting these funds. The courier is to pick up IRS's locked receipt/bank bag at approximately 3:45 P.M to 4:15 P.M daily at the Federal Building ____________________ (a listing of addresses is attached). The courier will deliver the receipt/bank bag to a teller at a Bank. The teller will issue a cashier's check(s)/money order(s) made payable to the United States Treasury from the Internal Revenue Service. The courier will return check(s) to the Federal Building, ___________________ in a locked bag. Objectives The goal of this procurement is to establish a safe and uniform process for converting cash, received from IRS's customers paying their tax debt, to money orders. The use of armored car services will enable the funds to be safely converted and accounted for. Because there are 302 centers located throughout the country, it is imperative that the vendor, or team of vendors, be able to cover all of the tax centers on a nationwide basis. In order to create an effective process for the conversion of these funds, the successful vendor shall be able to supply armored car services for all given locations. Scope In satisfaction of IRS?s requirement to provide armored car services, the Contractor shall perform the following: ? The contractor shall provide all personnel, supervision, transportation (armored vehicles), and labor (armed professional guards/drivers) necessary to perform the driving, pick-up, and conversion of cash and the delivery of money orders back to the TACs. ? The contractor shall establish relationships with area financial institutions to facilitate the conversion of cash to money orders or cashier?s checks. Task or Requirements The contractor will: ? Provide personnel with the skills, knowledge, and training to satisfactorily perform the services required by this contract. The contractor will have the sole responsibility of training, providing uniforms, equipping, supervising, and discharging employees ? Be responsible for inspections of armored vehicles and maintaining qualifications of armed personnel to use weapons in accordance with regulations ? Submit and maintain a list of designated individuals, including colored photographs for the individuals responsible for pickup/delivery ? Transport necessary documentation/money using armored vehicles in accordance with the attached Schedule of Locations and at the designated times ? Agree to give receipts for every deposit received and made, indicating amounts transported and any return deposit documents ? In the event that delivery is delayed, the contractor will notify the location manager immediately and every effort must be made to rectify the delay ? Procure and maintain the minimum required insurance coverage for properties on board and furnish a certificate thereof to the Contracting Officer ? Procure and maintain liability insurance in the form satisfactory to the Contracting Officer by an insurance company acceptable to the Contracting Officer. The named insured parties under the policy shall be the Contractor and the Internal Revenue Service. Deliverables Required deliverables include: ? A detailed plan of operation that proposes to meet the requirements of this statement of work, to include: o Proposed route structure and estimated times of arrival and departure for each scheduled location o Proposed approach for cash conversion process ? verifying and recording agency?s conversions o Identification of area financial institutions to be used for the conversion process o Security procedures o Names and phone numbers of personnel to be contacted in emergencies, as well as for information o Identification procedure for Contractor?s employees; a listing of all employees assigned to the requirement and their certifications for carrying firearms ? A money order, in the amount of the cash for each courier deposit, to include, at a minimum, the date of the transaction, the dollar value of the deposit, signature of Contractor?s representative, signature of bank representative. ? All services performed under this order will be in accordance with standard commercial practices for the industry. The contractor shall be insured, bonded, and provide locking vehicles during the transporting of cash. Evaluation The Internal Revenue Service will assess the Contractor?s ability to provide and manage a quality assurance plan that will ensure performance of all tasks is at or above an acceptable quality level of 85% good or excellent customer satisfaction. The evaluation will consider the relevance, credibility, responsiveness, and completeness of performance and services offered. The evaluation factors will consist of technical approach (to include breadth of nationwide coverage and scheduling), cost, and past performance. Place of Performance Pickup and delivery will occur in accordance with the attached Schedule. Period of Performance The base period of this statement of work is TBD to TBD. The base period is subject to four one-year option periods respectively. Associated Funding Funding for armored pick-ups and deliveries is available through TBD. Background Investigation Requirements The IRS will initiate a background investigation for a low risk level for the Contractor. All personnel employed on the contract will be required to have a successfully adjudicated background investigation on file. Provide proposals based on a cost per location basis. Cost may be affected by each location?s schedule ? either a 2-,3-, or 5-time a week pickup/delivery.
