V226--Non Emergent Patient Transportation

Solicitation 36C25026Q2655 is a Request for Quotation issued by the Department of Veterans Affairs Network Contracting Office 10 for non-emergent patient paratransit and special needs transportation services at the Aleda E. Lutz VA Medical Center in Saginaw, Michigan. This combined synopsis and solicitation is set aside for Veteran-Owned Small Businesses under NAICS code 485991, with a small business size standard of 19 million dollars. The contract is structured as an Indefinite Delivery Indefinite Quantity (IDIQ) agreement with a total ceiling of 8,999,999 dollars. The operational start date is scheduled for February 1, 2027, and the place of performance extends across Michigan, Ohio, and Indiana. The scope of work requires the contractor to provide ambulatory patient transport, with a minimum trip guarantee of 2,500 trips during the base period. Performance is measured by strict quality standards, including a 97 percent acceptable quality level for on-time pick-ups and a 95 percent accuracy rate for monthly invoicing. Award will be based on a comparative evaluation of price and past performance, with both factors weighted approximately equally. Contractors must comply with Department of Labor wage determinations, HIPAA and Privacy Act regulations for health information, and specific driver qualification standards. All offers must be submitted by September 10, 2026, and must include comprehensive documentation such as a staffing plan, vehicle fleet plan, and contingency plan.