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VENDOR OF RECORD FOR SERVICENOW SOLUTIONS IMPLEMENTATION AND SUPPORT SERVICES

Active

2026-552VInternational

Response Deadline10/06/2026, 04:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The Region of Peel is seeking to establish a Vendor of Record arrangement for Certified ServiceNow Partners to provide a comprehensive suite of services, including implementation, advisory, integration, optimization, managed services, and ongoing professional support. This solicitation, identified as 2026-552V, is open for responses until October 6, 2026. The resulting contract is scheduled to begin on December 1, 2026, for an initial term of 12 months. The agency maintains the option to extend the agreement for two additional 12-month periods. This procurement process is conducted in compliance with the Canadian Free Trade Agreement, the Comprehensive Economic and Trade Agreement, and other relevant trade mandates.

General Info

Region of Peel seeks Certified ServiceNow Partners for professional services starting December 2026.

Agency

Region of PeelView Agency

NAICS

541512 - Computer Systems Design ServicesView NAICS

Place of Performance

CAN

Set-Aside

NONE

Documents

(1)

2026-552V Vendor of Record for ServiceNow Solutions Implementation and Support Services

PDF•rfp

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Timeline

PhaseSolicitation

PostedSep 11

Solicitation

Response DeadlineOct 6

Submission deadline

Response Deadline

10/06/2026, 04:00:00 PM UTCin 19 days

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Organization & Contact Information

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AgencyRegion of Peel

ContactsNo contacts available

OfficeCAN

Organization / Agency

Region of Peel

View Agency Profile

Office AddressCAN

ContactsNo contact information available

Full Description

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The Agency is seeking to establish a Vendor of Record (VOR) arrangement with Vendor(s) who are Certified ServiceNow Partners that possess demonstrated expertise in providing implementation, advisory, integration, optimization, managed services, and ongoing professional support services for the ServiceNow platform.Term of VOR ArrangementThe successful Vendors of the VOR Arrangement will be awarded a Contract for one 12-month period (the “Contract Term”) commencing December 1, 2026. The Agency reserves the right, in its sole and absolute discretion, to extend this Contract for two optional 12-month period (the “Extension Term(s)”).This procurement is issued in accordance with the terms of the Comprehensive Economic and Trade Agreement (CETA), Canadian Free Trade Agreement (CFTA), and other applicable trade agreements.

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