Video Surveillance System Repair and Maintenance Services

The contract requires the provision of on-demand and preventive maintenance services for analog and IP-based video surveillance systems across all Texas Department of Criminal Justice facilities throughout the state. This includes comprehensive diagnostic services to identify system failures, replacement of defective hardware components, and restoration of network connectivity to ensure continuous, reliable surveillance operations. The contractor must be capable of responding promptly to service requests while also implementing scheduled preventive measures to minimize downtime and extend the lifespan of surveillance infrastructure. All work must be performed statewide without geographic restriction, with full accountability for system performance and uptime. The contract is classified as a subcontract under NAICS code 811212 and was posted on August 3, 2026, with a submission deadline of August 17, 2026. The Texas Department of Criminal Justice is the issuing agency, and the services are critical to maintaining security and operational integrity across correctional facilities. Participation is open through the Texas SmartBuy procurement portal, and performance expectations are tied to consistent, high-quality system reliability throughout the contract term.