This Government Contract opportunity from Idaho was posted on January 22, 2024. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Virtual Call Center Integration with Allegiance CRM

Closed

State & Local

Submission Closed01/26/2024, 12:00:00 AM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

Active Opportunities Like This One

NAICS: 518210

New

Federal

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Intent to Sole Source- London Stock Exchange

Solicitation # SS-OFR-27-003

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DEADLINE

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Death Identification Service Nationwide Solution

Solicitation # S-45900-00018281

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Database Platform Hosting ServicesThis subcontract for Database Platform Hosting Services provides the necessary cloud or server environment for prime contractors working on State of Alabama I3/IGOV projects. The scope of work includes provisioning secure server space, managing data storage for licensee records, and ensuring consistent monthly platform availability. Eligible providers must utilize secure data center hosting or established cloud infrastructure such as AWS, Azure, or GCP. To qualify, the provider must adhere to all State of Alabama security standards and maintain active E-Verify enrollment. The primary objective of the agreement is the delivery of a functional and accessible monthly hosting environment under NAICS code 518210. This opportunity is managed through the Alabama Administration Unit.

544_ADMINISTRATION UNIT

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P-60214 Public Records Act System Replacement (RFI)

Solicitation # 2026-RFI-0561

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Solicitation # RFP 24430

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British Columbia Hydro and Power Authority

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Multi-Channel Communication Platform SupportThis subcontract for the London Borough of Newham involves the supply and management of a multi-channel digital communication platform to support prime contractors on family hub projects. The provider is responsible for establishing and maintaining secure telephone helplines and implementing moderated support services through text, WhatsApp, and virtual channels, utilizing VoIP and the WhatsApp Business API to ensure a functional communication system. The project mandates strict adherence to GDPR compliance and WCAG accessibility standards to ensure secure and inclusive access for all users. Interested parties must submit their responses by November 27, 2026, for this initiative categorized under NAICS code 518210.

London Borough of Newham

POSTED

1 day ago

DEADLINE

in 30 days

AI Contract Overview

The State of Idaho is seeking a subcontract for a virtual call center solution specifically designed to integrate with Allegiance CRM. The primary objective of this initiative is to support donor acquisition and fundraising campaigns by enabling the real-time transfer of pledge data, which will eliminate the need for manual data entry and improve operational efficiency. This opportunity was posted on January 22, 2024, with a response deadline of January 26, 2024. The project falls under NAICS code 518210, focusing on computing infrastructure management and integrated CRM capabilities to streamline the state's fundraising processes.

General Info

Idaho seeks a virtual call center subcontract integrating with Allegiance CRM for fundraising.

Agency

State of Idaho

NAICS

518210 - Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

Place of Performance

ID, USA

Set-Aside

NONE

Documents

This scope was carved out of 316.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

SSA - Allegience Web Module Call Center Services

AI Contract Breakdown

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Timeline

PhaseClosed

PostedJan 22

subcontract

Response DeadlineJan 26

Deadline has passed

Submission Closed

01/26/2024, 12:00:00 AM UTC

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Organization & Contact Information

AgencyState of Idaho

ContactsNo contacts available

OfficeN/A

Organization / AgencyState of Idaho

Office AddressN/A

ContactsNo contact information available

Full Description

Provide a virtual call center solution integrated with Allegiance CRM to support donor acquisition and fundraising campaigns, enabling real-time transfer of pledge data and eliminating manual entry.