Virtual Meeting Platform & Technical Support

The contract calls for the provision of a secure and reliable virtual meeting platform along with comprehensive technical support to facilitate parent and youth advisory council meetings throughout Texas. The service must ensure uninterrupted access, data security, and user-friendly functionality for participants across diverse locations, with a primary focus on maintaining privacy and accessibility for all stakeholders. Technical support must be available during meeting hours to promptly resolve connectivity, audiovisual, and platform usage issues, ensuring smooth and productive sessions. This subcontract, classified under NAICS code 518210, is issued by the Texas Health and Human Services Commission and requires proposals to be submitted by July 15, 2026. The platform and support services must be scalable to accommodate varying meeting sizes and frequencies across the state, with no geographic restrictions within Texas. While no set-aside provisions are specified, vendors are expected to demonstrate proven experience in delivering similar virtual infrastructure solutions to government entities, with emphasis on compliance with state and federal security standards. All services must be delivered through the designated procurement portal on the Texas SmartBuy website.