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Wayfinding Strategy and Toolkit Development

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State & Local

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This subcontract for the Southern California Regional Rail Authority focuses on the development of a Wayfinding Strategy and Toolkit to enhance customer information across Metrolink facilities. The selected provider will perform research, strategic planning, and graphic design to analyze customer journeys and create a comprehensive Systemwide Signage, Wayfinding and Customer Information Toolkit. Key deliverables include a Master Plan and scalable signage standards developed using Adobe Creative Suite, ensuring all designs meet strict ADA accessibility and multilingual requirements. The project is categorized under NAICS code 541430 and is managed through the agency's Contracts and Procurement Department.

Documents

This scope was carved out of SP674-27.

The full solicitation package (20 documents), including the RFP, is on the prime solicitation, not on this scope.

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Systemwide Signage and Wayfinding Master Plan

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Organization & Contact Information

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AgencyContracts & Procurement Department of Southern California Regional Rail Authority
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Performs research, strategic planning, and graphic design for prime contractors on Southern California Regional Rail Authority (Metrolink) facility projects. Conducts research on customer journeys to develop a Systemwide Signage, Wayfinding & Customer Information Toolkit. Designs scalable signage standards meeting ADA accessibility and multilingual requirements using Adobe Creative Suite. Delivers a comprehensive Signage and Wayfinding Toolkit and Master Plan.

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NAICS: 541430
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Marine Resources Commission

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More opportunities from Contracts & Procurement Department of Southern California Regional Rail Authority

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New
SLED
Systemwide Signage and Wayfinding Master Plan
Solicitation # SP674-27
The Southern California Regional Rail Authority is soliciting proposals for the development of a Systemwide Signage and Wayfinding Master Plan under solicitation number SP674-27. The objective is to create a consistent, accessible, and future-ready approach to customer information and wayfinding that accounts for diverse station ownership, multilingual needs, and ADA accessibility requirements. The project is structured around three primary tasks, including a five-station pilot program to test and evaluate designs before finalizing a scalable toolkit for station owners. The contract has an initial period of performance of two years, with the possibility of two additional two-year option extensions at the Authority's discretion. Award selection is based on a combined technical and price evaluation. Proposers must achieve a minimum technical score of 63 points to enter the competitive range, with evaluation weights focusing heavily on the five-station pilot program, systemwide strategy, and project understanding. The contract mandates strict compliance with federal regulations, including 49 CFR Part 26 for Disadvantaged Business Enterprise participation and 2 CFR Part 180 regarding government-wide debarment and suspension. Consultants are required to submit monthly electronic invoices by the 15th of each month, with payment remitted within 30 calendar days of approval. Proposals must be submitted electronically via the designated portal by the December 2, 2026, deadline.

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