Website Redesign Services

The City of Charleston is seeking proposals for Website Redesign Services, including CMS implementation, content governance, and ongoing support, with an estimated contract value between $50,000 and $200,000. The procurement process is governed by a comprehensive set of terms that incorporate all solicitation documents, attachments, and addenda, emphasizing compliance with federal, state, and local laws, accessibility standards, and city policies. The contract is initially for one year, with the City reserving the right to extend it up to four additional one-year periods. Offerors must demonstrate relevant experience, provide at least four governmental project references, and submit detailed MWBE affidavits and good faith effort documentation to meet the City’s MWBE program requirements. The proposal evaluation will consider responsiveness, qualifications, technical approach, project management, cost, and MWBE participation, using a weighted "best value" methodology, with the City retaining sole discretion in award decisions. Proposal submissions are strictly prescribed: a single unbound original, five bound copies, and an electronic copy on a flash drive, all due by December 4, 2025, at 12:00 pm to the City’s Procurement Division at 2 George Street, Charleston. The proposals must follow the provided response template, be no more than 40 pages (excluding resumes or sample work), and include all required forms, signatures, and certifications. Questions regarding the solicitation must be submitted in writing by November 17, 2025, at 11:00 am. The contract incorporates clauses related to legal compliance, insurance, indemnification, non-discrimination, and performance warranties, with the City reserving rights to modify the contract, reject proposals, or terminate for non-appropriation of funds. All deliverables and services must meet specified standards, including accessibility and security requirements, with final acceptance contingent upon the City’s review and approval.