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White-Glove & VIP Support Services

Active

State & Local

Response Deadline09/18/2026, 08:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The White-Glove and VIP Support Services subcontract provides high-touch technical support for prime contractors operating on City of Saint Paul projects. This engagement focuses on delivering enhanced service tiers for executives and VIPs, featuring priority support, white-glove deployment, and on-site concierge technical assistance. All services are governed by specific tiered service level agreements to ensure high-priority support for designated user groups. The opportunity is categorized under NAICS code 541519 and is associated with the City of Saint Paul in Minnesota. Interested parties must submit their responses by the deadline of September 18, 2026.

General Info

VIP technical support subcontract for City of Saint Paul projects, due September 18, 2026.

Agency

Minnesota → City of Saint PaulView Agency

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

Not specified

Set-Aside

NONE

Documents

This scope was carved out of 1755.

The full solicitation package (6 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

RFI-OTC-ENTERPRISE ENDPOINT LIFECYCLE PROGRAM

AI Contract Breakdown

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Timeline

PostedAug 26

subcontract

Response DeadlineSep 18

Submission deadline

Response Deadline

09/18/2026, 08:00:00 PM UTCin 12 days

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Organization & Contact Information

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AgencyMinnesota → City of Saint Paul

ContactsNo contacts available

OfficeN/A

Organization / Agency

Minnesota → City of Saint Paul

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

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Performs high-touch technical support for prime contractors on City of Saint Paul projects. Provides enhanced service tiers for VIPs and Executives, including white-glove deployment, priority support, and on-site concierge technical assistance. Adheres to tiered service level agreements (SLAs). Delivers high-priority support services for designated user groups.

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