YTC-27-002 - Web Content Management

York Technical College is seeking proposals for a comprehensive Web Content Management Solution that includes system configuration, integration with existing platforms, content migration, testing, user training, and ongoing technical support. The contract has an initial one-year term with four optional one-year renewal periods, enabling a potential five-year performance period, with delivery and performance exclusively required at the college’s main campus in Rock Hill, South Carolina. Contractors must ensure full compliance with ADA and Section 508 accessibility standards, implement secure systems that do not process or store government data outside the continental United States, and adhere to NIST 800-88 guidelines for media sanitization. Offers must be submitted in two distinct volumes—technical and business—each provided in printed form and on separate labeled USB drives using Microsoft Office or PDF formats, with all electronic files required to be unencrypted and fully accessible. Evaluation will prioritize the technical proposal, followed by contractor qualifications and experience, then implementation schedule and support capabilities, with a separate 50-point phase dedicated to demonstrating product technical capability through a live demonstration. The award will be made on a best-value trade-off basis to the highest-ranked responsive and responsible offeror. Contractors must certify no organizational conflict of interest, comply with South Carolina laws on employment of undocumented workers, and exclude government information from any bankruptcy estate. All subcontractors handling government data must be disclosed and subjected to equivalent security standards. Payment terms are modified from standard provisions, and no specific funding identifiers or remittance details are provided; invoicing procedures are implied but systems like WAWF are not mandated. Attachments include pricing worksheets, site-specific design guidelines, and contact information for multiple locations, while critical clauses on changes, indemnification, insurance, termination, and record retention are customized with dates ranging from 2006 to 2021. The contract requires submission of key personnel documentation, a detailed staffing plan, and full disclosures of assumptions, licenses, and SLAs in a separate appendix. All contractual notices must be in writing and delivered via certified mail, hand delivery, or verifiable electronic means, and the State reserves audit rights to all contract-related records for the duration of the retention period.