Carol A. Dones

Carol A. Dones serves as a Contract Specialist within the PBS R9 Acquisition Management Division of the General Services Administration’s Public Buildings Service, where she plays a pivotal role in executing strategic procurements to support the functionality, safety, and modernization of federal facilities nationwide. She manages the full lifecycle of contracts for construction, facilities support, and operational services, with a focus on design-build construction, building systems integration, and mission-critical maintenance. Her work directly advances the agency’s mission to ensure high-performance federal infrastructure through compliant, efficient, and transparent acquisition practices under the FAR and agency-specific guidelines. Dones maintains strong, recurring relationships with key contractors, most notably AMD INTERNATIONAL TECHNOLOGIES LLC, with whom she collaborates on complex, multi-year service delivery contracts. Her procurement patterns reflect a preference for established vendors with proven capabilities in federal facility operations, while also fostering competitive environments that encourage innovation and performance accountability. She consistently engages contractors across multiple contract vehicles, including IDIQs and task-order mechanisms, to meet dynamic operational needs across the federal portfolio. A dedicated advocate for socioeconomic equity in federal contracting, Dones prioritizes small business participation, with 55.6% of her awards designated for 8(a) competed set-asides and an additional 11.1% allocated to total small business set-asides under FAR 19.5. Her contracting patterns reflect a deliberate strategy to expand opportunities for disadvantaged businesses while maintaining rigorous performance standards. She actively leverages the 8(a) program to cultivate a pipeline of capable small business contractors in the federal facilities services sector. Her primary procurement focus lies in NAICS 561720 (Janitorial Services) and 561210 (Facilities Support Services), with significant activity in computer facilities management, commercial construction, and solid waste collection. Dones brings deep expertise in managing service contracts requiring technical oversight, performance metrics, and compliance with federal building codes and sustainability standards, ensuring that acquired services align with operational resilience and long-term facility goals.