Heather Loucks

Heather Loucks serves as Health Services Comptroller at the Nursing Home under the County of Wayne in Lyons, New York, where she oversees financial compliance, cost reporting, and revenue cycle management critical to Medicaid reimbursement integrity. In her primary contracting role, she leads the acquisition of professional services that support regulatory adherence, operational sustainability, and financial transparency within long-term care operations. Her procurements are narrowly focused on expert advisory services that ensure alignment with state and federal healthcare financial regulations, particularly in cost allocation, audit readiness, and reimbursement optimization. She manages contracts that directly enable the agency’s mission of maintaining fiscal accountability while preserving the quality of resident care. Heather Loucks works primarily with human resources and healthcare financial consulting firms that specialize in skilled nursing facility compliance and Medicaid cost reporting frameworks. While no specific contractor relationships are currently identified in the procurement record, her engagements consistently involve firms with deep expertise in Medicare/Medicaid reimbursement methodologies, cost report preparation, and audit support services. Her working relationship pattern reflects a preference for specialized, mission-aligned consultants rather than broad-service vendors, emphasizing technical proficiency over volume or scale. Her contracting activity shows a 100% preference for non-set-aside procurements, indicating a focus on selecting the most qualified provider regardless of socioeconomic designation. This reflects a strategic prioritization of technical competence and regulatory expertise over socioeconomic targeting, consistent with the highly specialized nature of her acquisitions. Her primary NAICS code focus—541612, Human Resources Consulting Services—reflects a specialized domain in workforce and financial compliance consulting tailored to skilled nursing environments. She procures services related to staffing cost modeling, Medicaid reimbursement strategy, regulatory audit preparation, and personnel cost allocation methodologies. Her technical expertise lies at the intersection of healthcare finance, labor cost reporting, and Medicaid compliance, making her a key steward of financial integrity in New York’s long-term care system.