Zsaque Custis

Zsaque Custis serves as the primary procurement lead for Taxpayer Focused Support within the Internal Revenue Service, overseeing the acquisition of mission-critical technical and operational support services essential to modernizing federal tax administration systems. Responsible for end-to-end contract management, Custis ensures alignment with IRS strategic priorities by procuring solutions that enhance digital tax processing, secure taxpayer communications, and maintain infrastructure resilience. Their acquisitions primarily focus on commercial and industrial machinery and equipment repair and maintenance services, supporting the operational continuity of tax processing facilities and backend systems nationwide. Custis maintains a consistent and long-standing partnership with TGD Communications, Inc., the sole contractor with whom they have executed procurements. This relationship reflects a pattern of sustained vendor engagement grounded in technical reliability, service consistency, and compliance with federal procurement standards. The working dynamic emphasizes performance-based contracting, with an emphasis on timely service delivery, adherence to cybersecurity protocols, and responsiveness to mission-critical downtime scenarios. Custis does not utilize any socioeconomic set-asides, with 100% of procurements conducted under full and open competition. This reflects a procurement strategy prioritizing technical capability and operational readiness over socioeconomic preferences, aligning with the agency’s need for rapid, high-assurance service delivery in a mission-critical environment. The primary NAICS code for all acquisitions is 811310, indicating a specialized focus on the repair, maintenance, and calibration of commercial and industrial machinery used in tax processing environments. This includes specialized equipment such as high-volume document scanners, secure data transport systems, and industrial-grade hardware supporting IRS field and centralized operations. Custis’s expertise lies in ensuring the operational integrity of these systems through qualified service providers with proven experience in federal infrastructure support.