CAPTION FIRST INCORPORATED

Caption First Incorporated specializes in accessible communication services, delivering high-precision captioning, transcription, and remote interpreting solutions to federal agencies. Their technical expertise includes real-time CART (Communication Access Realtime Translation), closed captioning for video and live events, and Video Remote Interpreting (VRI) services that meet Section 508 and ADA compliance standards. The company ensures equitable access for deaf and hard-of-hearing individuals through technologically robust, auditable workflows that support both internal government operations and public-facing digital content. Their differentiators lie in consistent delivery of accurate, timely, and legally compliant accessibility products across complex federal environments, with deep familiarity in integrating captioning systems into legacy and modern digital platforms. The contractor maintains a strong, recurring relationship with the Department of Commerce, particularly supporting the U.S. Patent and Trademark Office with captioning and interpreting services for public hearings, webinars, and internal communications. They have also delivered similar accessibility solutions for the Department of Agriculture and the Health and Human Services’ Health Resources and Services Administration, consistently providing services that ensure digital equity and regulatory adherence across diverse operational contexts. Their primary industry focus is Translation and Interpretation Services under NAICS 541930, where they serve as a trusted provider of linguistic and accessibility infrastructure for mission-critical federal communications. They specialize in the public sector’s growing demand for inclusive digital engagement, positioning themselves as a niche leader in government-facing accessibility technology and human-mediated language support. As a Women-Owned Small Business and Woman-Owned Business certified contractor based in Monument, Colorado, Caption First Incorporated leverages its small business status to deliver agile, responsive services tailored to federal accessibility mandates. Their certifications reinforce their commitment to diversity and compliance, enhancing their credibility in procurement environments prioritizing equitable contracting opportunities.