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IKON OFFICE SOLUTIONS INC3920 ARKWRIGHT ROAD SUITE 400 MACON, GA 31210-1748

UEI: SLED_3CE8E7F4A46B6591

IKON OFFICE SOLUTIONS INC3920 ARKWRIGHT ROAD SUITE 400 MACON, GA 31210-1748 is a federal contractor, registered under UEI SLED_3CE8E7F4A46B6591. It has been awarded $31,321 in federal contracts. Primary work spans Computer and Office Machine Repair and Maintenance. Top awarding agencies include Department Of Homeland Security.

Contact Information

Registration and classification details

Registration

UEI Code

SLED_3CE8E7F4A46B6591

Federal Contracting Overview

Award totals, agency breakdown, NAICS distribution, and geographic footprint.

AI Capability Profile

IKON Office Solutions Inc provides specialized services under NAICS 811212, focusing on the maintenance and repair of commercial and office equipment. The company has experience supporting the Department of Homeland Security. Their industry focus is centered on the commercial and office machinery ...

Key Performance Metrics

Awards Count

1

All time

Active

0

Currently performing

Completed

0

Past period of performance

Total Awards

All time

Contracts

Prime · all time

Subcontracts

Sub · all time

Grants

Prime · all time

Subgrants

Sub · all time

Award Analytics & Distribution

Awards by Agency

Department Of Homeland Security$31.3K100%

Awards by NAICS

811212 - Computer and Office Machine Repair and Maintenance$31.3K100%

Awards by Agency Over Time

Awards by Place of Performance

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Open opportunities in IKON OFFICE SOLUTIONS INC3920 ARKWRIGHT ROAD SUITE 400 MACON, GA 31210-1748's top NAICS codes and agencies

IC-MS Aftersales and Warranty Support

University Of Warwick

POSTED

about 3 hours ago

DEADLINE

Hardware Warranty and Damage Protection ProviderThis subcontract opportunity with Ascension Parish Schools in Louisiana seeks a Hardware Warranty and Damage Protection Provider to support device projects. The selected provider will be responsible for delivering extended warranty services and accidental damage protection for devices used by students, ensuring that district resources are maintained for high availability. The contract requires the implementation of a formal service level agreement and the provision of active coverage for all delivered units. Interested parties must submit their responses by December 1, 2026, in accordance with the guidelines established for NAICS code 811212.

Ascension Parish Schools

POSTED

about 6 hours ago

DEADLINE

in about 1 month

Digital Receiver Repair and Modification ServicesThis subcontract for Digital Receiver Repair and Modification Services involves the teardown, evaluation, repair, and modification of Digital Receiver MO units for prime contractors on NAVSUP WSS projects. The scope of work requires the disassembly of receivers and the identification and repair of internal circuitry using specialized test and tooling equipment specific to NSN 1680-01-599-1106. All activities must strictly adhere to specified repair manuals and technical drawings to ensure the final products meet Ready For Issue standards. The project, managed under the Department of Defense for the Navsup Weapon Systems Support agency, requires the delivery of eight repaired and modified RFI units. The contract falls under NAICS code 811212, with a response deadline set for November 30, 2026.

Navsup Weapon Systems Support

POSTED

about 7 hours ago

DEADLINE

in about 1 month

Electronic Repair and Modification of Data Keyboard (NSN 7025-01-626-6575)This subcontract, issued by the Navsup Weapon Systems Support Mech for the Department of Defense, involves the electronic repair and modification of a specific data keyboard identified by NSN 7025-01-626-6575. The selected contractor will be responsible for the complete teardown, evaluation, and repair of the unit to identify faults and execute necessary modifications. All work must be performed in accordance with technical orders, drawings, and manufacturing operations, requiring the use of specialized electronic component-level repair facilities. The final deliverable is one fully repaired and modified keyboard that complies with MIL-STD-2073 packaging standards. This project falls under NAICS code 811212 and is intended for prime contractors supporting Department of Defense electronic hardware projects. The response deadline for this opportunity is December 28, 2026.

Navsup Weapon Systems Support Mech

POSTED

about 7 hours ago

DEADLINE

Cable Assembly Overhaul and RFI Certification

Navsup Weapon Systems Support

POSTED

about 7 hours ago

DEADLINE

in about 1 month

Display Unit Repair and Modification ServicesThis subcontract for the Department of the Navy involves the repair and modification of electronic display units, specifically NIIN 015054147, to support prime contractors. The scope of work includes the teardown, evaluation, and disassembly of units to identify failures, followed by overhaul processes and government-specified modifications to restore full operational capacity. The project requires the use of specialized electronics diagnostic equipment and strict adherence to CMMC compliance standards. The final deliverable consists of 10 fully functional, repaired, and tested display units. Performance will take place in Mechanicsburg, Pennsylvania, under NAICS code 811212. Interested parties must note the response deadline of November 13, 2026, for this requirement managed by the Navsup Weapon Systems Support Mech.

Navsup Weapon Systems Support Mech

POSTED

about 15 hours ago

DEADLINE

Circuit Card Assembly (CCA) Repair and Testing ServicesThis subcontract for Circuit Card Assembly (CCA) Repair and Testing Services involves the evaluation, repair, testing, and inspection of Navy CCAs for prime contractors supporting NAVSUP Weapon Systems Support projects. The scope of work includes the modification of specific components, such as NSNs 5998-01-432-2383 and 5998-01-462-4709, in strict accordance with approved repair publications. All deliverables must be packaged according to MIL-STD-2073 and performed at the Philadelphia location. To qualify, contractors must hold ISO 9001 or SAE AS9100 certification and obtain NAVSUP WSS source approval. Technical requirements mandate the use of calibration systems that comply with ANSI/NCSL Z540.3 or ISO-10012-1 standards. The opportunity is categorized under NAICS code 811212, with a response deadline set for November 30, 2026.

Navsup Weapon Systems Support

POSTED

about 15 hours ago

DEADLINE

in about 1 month

PBX System Maintenance and Technical SupportThis subcontract opportunity is for the provision of continuous system maintenance and technical support for prime contractors working on Maryland Transit Administration projects. The scope of work includes comprehensive troubleshooting, help desk services, hardware repair, and network support specifically for NEC PBX, GNAV Software, ACD, Voice Mail Systems, and ISI Call Data software. To ensure operational quality, the contractor must maintain a Silver Service Level maintenance agreement and hold the necessary NEC certifications. Deliverables for this engagement include the submission of detailed support logs and Visio configuration diagrams. Interested parties should note that the response deadline is November 12, 2026, and the project falls under NAICS code 811212.

Maryland Transit Administration

POSTED

about 22 hours ago

DEADLINE

DISK DRIVE UNIT

Solicitation # SPE8EN-27-T-0265

Solicitation SPE8EN-27-T-0265 is a request for quotations from DLA Troop Support, Construction and Equipment T and IFO EQ, for the procurement of 15 disk drive units, specifically Seagate Technology LLC part number XA1920ME10063 (NSN 7025-01-687-9717). The required delivery date is April 22, 2027, with a need ship date of January 18, 2027. Delivery is specified as FOB Origin, with the destination being the DLA Distribution DDSP New Cumberland Facility in Pennsylvania. Inspection and acceptance will occur at the destination in accordance with FAR 52.246-2. The contract mandates strict adherence to quality and packaging standards, including MIL-STD-2073-1E for packaging and MIL-STD-129 for marking. Special requirements include the prohibition of intentionally added mercury, with specific containment rules per NAVSEA 5100-003D for any functional mercury used. The procurement is subject to various federal regulations, including the Buy American Act, DFARS 252.204-7012 for safeguarding covered defense information, and DFARS 252.204-7018 regarding the prohibition of certain telecommunications equipment. All quotes must be submitted via the DLA Internet Bid Board System (DIBBS), and electronic invoicing must be processed through the Wide Area WorkFlow (WAWF) system.

CONSTRUCTION & EQUIPMENT T & IFO EQ

POSTED

DEADLINE

Signal Distribution Unit Repair ServicesThis subcontract involves the repair and restoration of Signal Distribution units, specifically NIIN 016889845, to support prime contractors on Department of the Navy NAVSUP WSS projects. The selected provider must execute all repairs according to Technical Data Package Version 002 and conduct inspection and testing based on original manufacturer specifications. A critical requirement for this engagement is the possession of specialized testing equipment necessary for OEM signal validation. Administrative reporting for the project is managed through the Commercial Asset Visibility Repairables Portal, with the final deliverable being the provision of fully repaired and tested units. This opportunity is categorized under NAICS code 811212 and is issued by the Navsup Weapon Systems Support Mech under the Department of Defense. The response deadline for this requirement is January 8, 2027.

Navsup Weapon Systems Support Mech

POSTED

DEADLINE

Recovery Sequencer Overhaul and RFI RestorationThis subcontract, titled Recovery Sequencer Overhaul and RFI Restoration, involves the comprehensive overhaul, upgrade, repair, testing, and inspection of the Recovery Sequencer for prime contractors supporting DLA/NAVSUP aviation projects. The scope of work specifically focuses on part number MBEU241040 and NSN 1680-99-753-8672, requiring the disassembly and inspection of internal mechanisms followed by functional testing to ensure operational reliability. The project is managed by the Department of Defense through the Pa DLA Aviation At Philadelphia office under NAICS code 811212. To successfully deliver one certified unit, the contractor must utilize specialized tooling and test equipment while adhering to Ready For Issue standards and DFARS 252.225-7000/7020 regulations. The response deadline for this opportunity is November 27, 2026.

Pa DLA Aviation At Philadelphia

POSTED

DEADLINE

3-Year Parts and Labor Warranty SupportThis small business set-aside subcontract involves providing three years of parts and labor warranty support for hardware failures on W6QM Micc-Ft Drum projects under the Department of Defense. The selected provider must be a manufacturer-authorized service provider responsible for performing maintenance and hardware replacements, including the provision of free hard drive retention to meet government security requirements. The scope of work requires the delivery of a formal maintenance service agreement and the execution of all necessary repairs. This opportunity is categorized under NAICS code 811212, with a response deadline of November 4, 2026.

W6QM Micc-Ft Drum

POSTED

DEADLINE

Power Supply Unit (PSU) Repair and OverhaulThis subcontract, titled Power Supply Unit (PSU) Repair and Overhaul, involves providing technical repair, teardown, and evaluation services for Power Supply units with NIIN 016910656. Working for prime contractors on NAVSUP Weapon Systems Support projects, the contractor is responsible for executing repairs according to original manufacturer specifications and drawings, performing rigorous inspection and testing, and implementing Class I and II engineering changes to deliver fully certified units. The project is managed under the Department of Defense through the Navsup Weapon Systems Support Mech agency and is categorized under NAICS code 811212. The solicitation was posted on October 28, 2026, with a response deadline set for November 27, 2026.

Navsup Weapon Systems Support Mech

POSTED

DEADLINE

Legacy System Migration and Transition SupportThe Legacy System Migration and Transition Support subcontract, managed by the USCIS Contracting Office under the Department of Homeland Security, focuses on migrating data and configurations from proprietary platforms to the ECX2 solution. The scope of work includes extracting configurations and mapping routing for the VCC, EXA, and LSS business units to ensure a seamless transition for prime contractors on USCIS projects. A primary objective of the contract is to deliver a migrated system with zero loss of operational continuity while strictly adhering to DHS Cybersecurity and Information Security regulations. This technical effort falls under NAICS code 541512 and is centered on maintaining critical government operations during the system transition.

USCIS Contracting Office(erbur)

POSTED

DEADLINE

Contact Center Analytics and Workforce ManagementThis subcontract opportunity with the USCIS Contracting Office under the Department of Homeland Security focuses on the supply and configuration of workforce management, quality assurance, and interaction reporting tools. The project involves implementing analytics dashboards and QA monitoring systems to support 3,000 agents working for prime contractors on USCIS projects. The primary objective is to deliver a fully operational WFM and Analytics suite that enhances agent scheduling and performance tracking. The contract requires strict adherence to FedRAMP Moderate compliance standards to ensure data security and regulatory alignment. Classified under NAICS code 541511, the engagement is centered on providing specialized software and configuration services. Interested parties should note the response deadline of November 12, 2026, for this technical implementation project.

USCIS Contracting Office(erbur)

POSTED

DEADLINE

Salesforce and ServiceNow Integration ServicesThis subcontract opportunity with the USCIS Contracting Office under the Department of Homeland Security focuses on providing Salesforce and ServiceNow Integration Services. The project involves performing technical integrations between CCaaS platforms and internal databases for prime contractors, specifically developing CTI for screen pops and building API integrations using REST and SOAP to transfer authenticated caller data, such as receipt and A-Numbers, into CRM systems. The work requires strict adherence to FedRAMP Moderate compliance to ensure secure data flow between telephony and CRM environments. Interested parties should note the response deadline of November 12, 2026, and the associated NAICS code 541512 for these specialized technical services.

USCIS Contracting Office(erbur)

POSTED

DEADLINE

Conversational AI and Virtual Agent DevelopmentThis subcontract for Conversational AI and Virtual Agent Development supports prime contractors on projects for the USCIS Contracting Office within the Department of Homeland Security. The scope of work involves the design, development, and implementation of AI-powered IVR systems and virtual agents, utilizing Generative AI and Large Language Models to create automated interaction summaries. Technical requirements include the development of NLP models achieving over 95 percent intent accuracy and the delivery of deployed agents that maintain containment metrics exceeding 75 percent. All deliverables must strictly adhere to Unbiased AI Principles and DHS AI compliance regulations. The project falls under NAICS code 541511, with a response deadline of November 12, 2026. Performance is centered in the 05495 zip code area, focusing on enhancing automated citizen interactions through advanced conversational technologies.

USCIS Contracting Office(erbur)

POSTED

DEADLINE

Cloud Contact Center as a Service (CCaaS) PlatformThis subcontract opportunity is for a Cloud Contact Center as a Service platform to support prime contractors on USCIS Enterprise Customer Experience 2 projects. The selected provider will deliver a fully operational, licensed CCaaS environment featuring cloud telephony infrastructure and CTI embedded softphone technology. The platform must be FedRAMP Moderate authorized and capable of supporting 3,000 concurrent agents with a high availability standard of 99.99 percent. The system will manage multiple communication channels, including voice, IP-TTY, web chat, email, and SMS. Managed under NAICS code 518210 for the Department of Homeland Security, the project is overseen by the USCIS Contracting Office. Interested parties should note the response deadline of November 12, 2026.

USCIS Contracting Office(erbur)

POSTED

DEADLINE