This Solicitation opportunity from Alabama was posted on October 9, 2025. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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163960- HP/Academy-LEXIPOL renewal

Closed

SRC0000031571State & Local

Submission Closed10/13/2025, 12:00:00 AM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 518210

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CCaaS Technology ProviderThis subcontract opportunity with the Oklahoma Insurance Department seeks a CCaaS Technology Provider to supply and maintain a cloud-based contact center platform for State-Based Exchange projects. The selected provider will deliver a scalable environment featuring Automatic Call Distribution, Interactive Voice Response, telephony services, queue management, callbacks, and various digital channels to support prime contractors. To ensure security and regulatory adherence, the provider must maintain HIPAA compliance and hold either FedRAMP or StateRAMP certifications. Interested parties should note that the response deadline is November 19, 2026, and the project falls under NAICS code 518210.

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Solicitation # 2026-041

The New Hampshire Department of Transportation Bureau of Turnpikes is soliciting proposals under solicitation DoIT 2026-041 for a new E-ZPass Back Office System (BOS). This firm-fixed-price contract seeks a vendor to design, implement, transition, and operate a modern BOS, Call Center, and Walk-In-Centers using a Software as a Service (SaaS) and Infrastructure as a Service (IaaS) model. The scope includes managing electronic tolling revenue collection, invoice and violation processing, and the integration of AI and a redesigned website. The project timeline mandates that design, development, and implementation be completed by June 30, 2030, with a Go-Live date of July 1, 2030. The initial operation and maintenance period runs through June 30, 2035, with the state holding an option for three additional three-year extensions. The selected vendor must adhere to rigorous technical and security standards, including multiple NIST frameworks for cybersecurity, Zero Trust Architecture, and PII privacy protection. System acceptance is phased, requiring successful completion of User Acceptance Testing (UAT) and Operational Acceptance Testing (OAT), with all high-severity issues resolved prior to final acceptance. Proposals are due by January 15, 2027, and will be evaluated on a 200-point scale, with significant weight placed on product demonstrations. The contract is governed by the P-37 State of New Hampshire General Provisions and is subject to the exclusive jurisdiction of the Merrimack County Superior Court.

Department Of Transportation

POSTED

1 day ago

DEADLINE

in 3 months

AI Contract Overview

The contract involves providing comprehensive IT support and hosting services for LEFTA (Patrol) and three DOR (Department of Revenue) systems. It includes application updates, technical support calls, and hosting on Microsoft Azure Government cloud infrastructure. The hosting capacity is specified at up to 10GB of storage, with an additional 35GB allocated, bringing the total agency storage to 45GB. The scope ensures secure, reliable cloud-based hosting and ongoing technical assistance to maintain operational efficiency for the agency’s applications. The contract is valued between 50,000 and 150,000 dollars, reflecting its significance in supporting critical government functions. Additionally, the contract is part of a broader procurement framework managed by the Alabama state government, which includes various solicitations such as HVAC preventive maintenance, vehicle cleaning services, and crack repair materials. These solicitations are governed by standard terms and conditions that emphasize compliance with state laws, procurement regulations, and supplier responsibilities. The overarching goal is to ensure the delivery of quality services and materials across multiple departments, supporting the state’s operational needs through structured, transparent procurement processes. The contract’s metadata indicates a posting date of October 9, 2025, with a response deadline of October 13, 2025, and a focus on fostering efficient, compliant vendor engagement.

General Info

Agency

Alabama

NAICS

518210 - Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

Place of Performance

AL, USA

Set-Aside

NONE

Documents

SRC0000031571 - 163960HP/Academy-LEXIPOL renewal

4 pages · rfq

High

State of Alabama Quick Quote Standard Terms and Conditions

4 pages · other

Low

AI Contract Breakdown

Uniform Contract Format

Timeline

PhaseClosed

PostedOct 9

Solicitation

Response DeadlineOct 13

Deadline has passed

Submission Closed

10/13/2025, 12:00:00 AM UTC

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Organization & Contact Information

AgencyAlabama

ContactsNo contacts available

OfficeN/A

Organization / AgencyAlabama

Office AddressN/A

ContactsNo contact information available

Full Description

IT support and hosting for LEFTA (Patrol) and 3 DOR(s) includes application updates, technical support calls, hosting on Microsoft Azure Government up to 10GB, additional 35GB storage (agency total storage is 45GB)