This Government Contract opportunity from Department Of The Interior was posted on May 26, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
24/7/365 Help Desk & Remote Technical Support
Contract Overview
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AI Contract Overview
This contract focuses on providing continuous remote diagnostics, user support, and incident response for the NPS Computer Aided Dispatch (CAD) system. It mandates a 24/7/365 help desk and remote technical support service with a commitment to respond telephonically within four hours for critical issues, ensuring timely resolution and system reliability. The service supports the Department of the Interior, specifically the Ser North Mabo office, under the NAICS code 541512. Issued as a subcontract opportunity with a response deadline of June 5, 2026, this contract emphasizes uninterrupted support and fast incident management to maintain the operational integrity of the CAD system. While location details and specific points of contact are not provided, the contract underscores a critical support role essential for public safety communications and operational continuity.
General Info
Agency
NAICS
Place of Performance
TNSet-Aside
Documents
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Timeline
Submission Closed
