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24/7 Network Operations and Technical Support

Active

Federal

Response Deadline07/29/2026, 01:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The contract seeks a subcontractor to provide 24/7 network operations and technical support for the Starlink network, focusing on continuous monitoring, troubleshooting, maintenance, and help desk services with service level agreement-backed response times and remote management capabilities. The work requires constant vigilance and rapid resolution of network issues to ensure uninterrupted connectivity and performance, with all support activities governed by defined SLAs that dictate acceptable response and resolution windows. The scope emphasizes proactive system health management and remote diagnostics to minimize downtime and maintain operational readiness. This subcontract is tied to the National Science Foundation through its Division of Acquisition and Cooperative Support, with performance expected to occur in Alexandria, Virginia, under the NAICS code 518210 for data processing and hosting services. The solicitation was posted on July 24, 2026, with responses due by July 29, 2026, and is open for bidding under a subcontract structure without a specified set-aside classification. The opportunity is managed through the SAM.gov portal, and while no point of contact is listed, interested parties must submit their proposals before the deadline to be considered for award.

General Info

24/7 Starlink network support with SLA-backed response, remote management, in Alexandria, Virginia, under NSF via SAM.gov.

Agency

National Science Foundation → Division Of Acq And Cooperative SupportView Agency

NAICS

518210 - Computing Infrastructure Providers, Data Processing, Web Hosting, and Related ServicesView NAICS

Place of Performance

Alexandria, VA, 22314, USA

Set-Aside

NONE

Documents

(0)

No documents available

AI Contract Breakdown

Uniform Contract Format

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Timeline

PostedJul 24

subcontract

Response DeadlineJul 29

Submission deadline

Response Deadline

07/29/2026, 01:00:00 PM UTCin 3 days

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Organization & Contact Information

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AgencyNational Science Foundation → Division Of Acq And Cooperative Support

ContactsNo contacts available

OfficeN/A

Organization / Agency

National Science Foundation → Division Of Acq And Cooperative Support

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

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Continuous monitoring, troubleshooting, maintenance, and help desk support for the Starlink network with SLA-backed response times and remote management.

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