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This Government Contract opportunity from Department Of Health And Human Services was posted on May 1, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

24/7 Remote Technical Support Center

Closed
Federal

Contract Overview

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The contract for the "24/7 Remote Technical Support Center" involves providing continuous remote monitoring, diagnostics, and troubleshooting support for clinical analyzers. Support is available around the clock through a toll-free hotline, ensuring immediate assistance is accessible at all times. In cases where remote resolution is insufficient, the contract includes escalation protocols to deploy field service technicians. Additionally, secure remote access to the devices enables efficient and prompt issue resolution without the need for on-site visits. This subcontract, issued by the Indian Health Service under the Department of Health and Human Services, falls under the NAICS code 541512 and is based in Oklahoma City, with a zip code of 73114. The solicitation was posted on May 1, 2026, and responses are due by May 18, 2026. The contract emphasizes technical support capabilities to maintain the operational integrity of clinical analyzers crucial to healthcare delivery.

General Info

Provides 24/7 remote technical support and field service for clinical analyzers in Oklahoma City.

Agency

Department Of Health And Human Services → Indian Health Service

NAICS

541512 - Computer Systems Design Services View NAICS

Place of Performance

Oklahoma City, OK, 73114, USA

Set-Aside

NONE

Documents

(0)

No documents available

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyDepartment Of Health And Human Services → Indian Health Service
ContactsNo contacts available
OfficeN/A
Organization / Agency
Department Of Health And Human Services → Indian Health Service
Office AddressN/A
ContactsNo contact information available

Full Description

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Remote monitoring, diagnostics, and troubleshooting support for clinical analyzers via 24/7 toll-free hotline, with escalation to field service and secure remote access to devices.