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24/7 Technical Support and Software Maintenance

Active

Federal

Response Deadline10/13/2026, 09:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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This subcontract, managed by the Department of Veterans Affairs Network Contract Office 10, provides continuous 24/7/365 technical assistance and software maintenance for prime contractors working on VA facility projects. The scope of work focuses on the remote management, troubleshooting, and patching of RALS middleware, while ensuring that all data ports and Information Management Systems strictly adhere to VA Cybersecurity and FIPS 140-2 standards. The primary objectives of the contract are to maintain high system uptime and ensure the timely resolution of support tickets. Classified under NAICS code 541519, the opportunity was posted on October 7, 2026, with a response deadline of October 13, 2026.

General Info

Agency

Department Of Veterans Affairs → 250-NETWORK Contract Office 10 (36C250)

NAICS

541519 - Other Computer Related Services

Place of Performance

OH

Set-Aside

NONE

Documents

This scope was carved out of 36C25027Q0023.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

7H20--Abbott RALS POC Middleware, Chalmers P. Wylie VA Ambulatory Care Center, Columbus, Ohio 43219

AI Contract Breakdown

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Timeline

PostedOct 7

subcontract

Response DeadlineOct 13

Submission deadline

Response Deadline

10/13/2026, 09:00:00 PM UTCin 5 days

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Organization & Contact Information

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AgencyDepartment Of Veterans Affairs → 250-NETWORK Contract Office 10 (36C250)

ContactsNo contacts available

OfficeN/A

Organization / AgencyDepartment Of Veterans Affairs → 250-NETWORK Contract Office 10 (36C250)

Office AddressN/A

ContactsNo contact information available

Full Description

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Provides 24/7/365 technical assistance and software maintenance for prime contractors on Department of Veterans Affairs facility projects. Performs remote management, troubleshooting of quality control results, and deployment of software patches for RALS middleware. Maintains RALS data ports and Information Management Systems per VA Cybersecurity and FIPS 140-2 standards. Delivers system uptime and resolved support tickets.

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