This Government Contract opportunity from Department Of Commerce was posted on May 11, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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24x7 Technical Support & Help Desk Services

Closed

Federal

Submission Closed05/26/2026, 02:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541519

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AI Contract Overview

The contract seeks providers to deliver 24x7 technical support and help desk services for software systems across all environments, encompassing Tier 1 through Tier 3 support, incident response, troubleshooting, and ongoing maintenance. Services must be available around the clock to ensure continuous operation and rapid resolution of technical issues, with performance expected to meet high standards of reliability and responsiveness. The work is to be performed primarily in Suitland, Maryland, with a zip code of 20746, and is classified under NAICS code 541519 for other computer-related services. This is a subcontract opportunity issued by the U.S. Census Bureau under the Department of Commerce, and proposals must be submitted by May 26, 2026, at 2:00 PM ET. There is no set-aside designation specified, and while no point of contact is listed, interested parties can access further details through the provided SAM.gov link.

General Info

Provide 24x7 Tier 1-3 tech support and maintenance for US Census Bureau software systems.

Agency

Department Of Commerce → US Census BureauView Agency

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

Suitland, MD, 20746, USA

Set-Aside

NONE

Documents

This scope was carved out of CENS_041127-26-0037.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Redwood RunMyJobs Software and Maintenance Subscription Renewal

AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

Cannot generate Contract Breakdown because no documents were found from this contract's source.

Timeline

PhaseClosed

PostedMay 11

subcontract

Response DeadlineMay 26

Deadline has passed

Submission Closed

05/26/2026, 02:00:00 PM UTC

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Organization & Contact Information

AgencyDepartment Of Commerce → US Census Bureau

ContactsNo contacts available

OfficeN/A

Organization / Agency

Department Of Commerce → US Census Bureau

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

Provision of Tier 1–3 technical support, incident response, troubleshooting, and maintenance for software across all environments.

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