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This Government Contract opportunity from Department Of Commerce was posted on May 11, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

24x7 Technical Support & Help Desk Services

Closed
Federal

Contract Overview

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This contract, titled "24x7 Technical Support & Help Desk Services," involves providing comprehensive Tier 1 through Tier 3 technical support, incident response, troubleshooting, and maintenance for software across all operating environments. The scope ensures continuous, around-the-clock assistance to address technical issues promptly and maintain software functionality. The services are set to be performed primarily in Suitland, with the broader objective of supporting the US Census Bureau under the Department of Commerce. The solicitation emphasizes a subcontract arrangement under NAICS code 541519, focused on computer-related services. The contract posting date was May 11, 2026, with a response deadline set for May 26, 2026, at 2:00 PM. The contract’s intent is to establish reliable, high-level technical support capabilities that will optimize software performance and enable rapid incident resolution within the Census Bureau’s IT infrastructure.

General Info

Provide 24x7 Tier 1-3 tech support and maintenance for US Census Bureau software systems.

Agency

Department Of Commerce → US Census Bureau

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

Suitland, MD, 20746, USA

Set-Aside

NONE

Documents

(0)

No documents available

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyDepartment Of Commerce → US Census Bureau
ContactsNo contacts available
OfficeN/A
Organization / Agency
Department Of Commerce → US Census Bureau
Office AddressN/A
ContactsNo contact information available

Full Description

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Provision of Tier 1–3 technical support, incident response, troubleshooting, and maintenance for software across all environments.