This Government Contract opportunity from Department Of Commerce was posted on May 11, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
24x7 Technical Support & Help Desk Services
Contract Overview
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AI Contract Overview
This contract, titled "24x7 Technical Support & Help Desk Services," involves providing comprehensive Tier 1 through Tier 3 technical support, incident response, troubleshooting, and maintenance for software across all operating environments. The scope ensures continuous, around-the-clock assistance to address technical issues promptly and maintain software functionality. The services are set to be performed primarily in Suitland, with the broader objective of supporting the US Census Bureau under the Department of Commerce. The solicitation emphasizes a subcontract arrangement under NAICS code 541519, focused on computer-related services. The contract posting date was May 11, 2026, with a response deadline set for May 26, 2026, at 2:00 PM. The contract’s intent is to establish reliable, high-level technical support capabilities that will optimize software performance and enable rapid incident resolution within the Census Bureau’s IT infrastructure.
General Info
Agency
NAICS
Place of Performance
Suitland, MD, 20746, USASet-Aside
Documents
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Timeline
Submission Closed
