26-T-4789 Delinquent Tax Collection Services

The City of Warner Robins is seeking qualified firms to provide delinquent tax collection services under solicitation PE-67655-NONST-2026-000000034, with proposals due by July 8, 2026. The scope of work includes comprehensive collection activities such as reviewing delinquent accounts, issuing notifications and demand letters, conducting skip tracing to locate taxpayers, facilitating payment collection, providing customer service, and delivering regular reporting. Vendors must ensure full compliance with all federal, state, and local laws while collaborating closely with City staff to maximize recovery of outstanding municipal taxes, fees, and related charges. The vendor is expected to maintain a professional, respectful, and courteous approach when interacting with residents to uphold the City’s public service standards. All services will be performed within the State of Georgia, and the City will evaluate proposals based on the vendor’s ability to deliver effective, efficient, and lawful collection practices. The point of contact for questions and submissions is Lauren Polk through the Purchasing Office email at Purchasing_Office@wrga.gov. Proposals must be submitted via the official Georgia Procurement Registry portal, and no set-aside provisions are specified, making this opportunity open to all eligible firms regardless of business size or ownership structure. The City prioritizes vendors with demonstrated experience in municipal tax recovery, strong operational capabilities, and a commitment to ethical practices and taxpayer relations.