Tertiary Debt Collection Services for Business & Excise Tax

The New York City Department of Finance is soliciting bids for Tertiary Debt Collection Services for Business and Excise Tax under solicitation number 83626B0004. The objective is to engage a qualified vendor to recover outstanding judgment debts that have already been processed by primary and secondary collection agencies. The scope of work covers various tax types, including banking, general corporation, business corporation, unincorporated business, commercial rent, utility, commercial motor vehicle, real property transfer, hotel room occupancy, and cigarette taxes, specifically excluding consumer and household debt. The anticipated contract term runs until October 31, 2029, with the possibility of two one-year renewal options. The contract will be awarded to the lowest responsive and responsible bidder based on a fixed-rate pricing model submitted via the PASSPort portal. Selected vendors must operate from a secure call center with strict technical and operational security measures and comply with the Fair Debt Collections Practices Act. Key deliverables include the recovery of judgments docketed in New York, the provision of electronic summary and detailed reports, and the availability of communication recordings within 24 hours of a request. Vendors are strictly prohibited from accepting cash payments or reporting information to credit reporting agencies. This procurement is subject to Local Law 1, requiring adherence to Minority and Women-owned Business Enterprise (M/WBE) participation goals. Bidders must submit their proposals, including an experience form covering the last five years and an M/WBE utilization plan, through the PASSPort system. Payment is issued thirty days after the Department's receipt and acceptance of monthly invoices and supporting commission reports. The City reserves the right to inspect the contractor's books, records, and premises to ensure compliance with security and contractual requirements.