30-26293-ITD Cúram by Merative software subscription, licenses, and support

The Department of Health and Human Services in North Carolina is seeking to procure Cúram by Merative software subscription, licenses, and associated support services for the Information Technology Division supporting the NC Families Accessing Services through Technology program. The solicitation, designated as Doc2174385247, was posted on August 6, 2026, with a response deadline of August 21, 2026, at 7:00 PM Eastern Time. The procurement aims to secure the necessary licensing and ongoing support to maintain and enhance the state’s benefits administration system. All deliverables are to be performed within North Carolina, and the contract will be managed by the agency’s ITD team responsible for the NC FAST program. Angela Childress is listed as the primary point of contact for this solicitation, and interested parties must submit responses through the official procurement portal at the provided URL. The solicitation does not specify a set-aside classification or NAICS code, indicating it is open to all eligible vendors without demographic or size-based restrictions. The scope includes not only the software licenses and subscription access but also comprehensive support services required to ensure system reliability, updates, and technical assistance for state staff. The state expects vendors to provide detailed pricing, implementation timelines, and service-level commitments aligned with the operational needs of the NC FAST program.