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Dynatrace Enterprise Success & Support Provider

Active

State & Local

Response Deadline11/16/2026, 07:00:00 AM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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This subcontract involves providing technical support and success management for prime contractors working on IT projects for the North Carolina Department of Health and Human Services. The selected provider will deliver one year of active Enterprise Success and Support coverage utilizing Dynatrace Managed Mission Control, adhering strictly to Dynatrace Professional Services Terms and established SLAs. To be eligible, the provider must maintain Authorized Dynatrace partner status and ensure full compliance with HIPAA and IRS Publication 1075 regulations. The opportunity is categorized under NAICS code 541512, with a response deadline set for November 16, 2026.

General Info

Dynatrace technical support and success management for NC DHHS IT projects through 2026.

Agency

North Carolina → Department of Health and Human Services - Dhhs

NAICS

541512 - Computer Systems Design Services

Place of Performance

NC, USA

Set-Aside

NONE

Documents

This scope was carved out of 30-270056-ITD.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

30-270056-ITD Dynatrace software subscription renewals

AI Contract Breakdown

Uniform Contract Format

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The breakdown needs solicitation documents. None were found from this contract's source.

Timeline

PostedOct 28

subcontract

Response DeadlineNov 16

Submission deadline

Response Deadline

11/16/2026, 07:00:00 AM UTCin 18 days

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Organization & Contact Information

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AgencyNorth Carolina → Department of Health and Human Services - Dhhs

ContactsNo contacts available

OfficeN/A

Organization / AgencyNorth Carolina → Department of Health and Human Services - Dhhs

Office AddressN/A

ContactsNo contact information available

Full Description

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Performs technical support and success management for prime contractors on North Carolina DHHS IT projects. Provides Enterprise Success & Support via Dynatrace Managed Mission Control in accordance with Dynatrace Professional Services Terms and SLAs. Requires Authorized Dynatrace partner status and compliance with HIPAA and IRS Publication 1075. Delivers one year of active Enterprise Success & Support coverage.

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