6100066884

The Commonwealth of Pennsylvania Department of Corrections is issuing Request for Information 6100066884 to conduct market research for commercially available solutions to support the Office of Victim Advocate (OVA). The primary objective is to implement a secure mobile application that integrates with the OVA internal case management system, enabling clients to view PDF letters, receive push notifications, update contact information, and submit documents. The agency is seeking detailed information on security and privacy capabilities, including encryption, role-based access controls, audit logging, and general accessibility standards to protect sensitive client correspondence. In addition to the mobile application, the research extends to an enterprise-level scheduling software solution capable of managing 22 institution-specific rulesets, shift configurations, and collective bargaining provisions. Desired features for this system include automated overtime equalization and real-time staffing dashboards integrated with payroll and leave management. This RFI is intended to help the Commonwealth formulate specifications and cost structures for a future solicitation and does not constitute a formal procurement or contract offer. Interested respondents must submit a cover letter and a completed questionnaire to Amanda Wasko by the specified deadline.