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This Government Contract opportunity was posted on April 11, 2003. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

70 -- RENEWAL SOFTWARE LICENSE

Awarded
Reference-Number-CINFederal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 518210
New
SLED
DOT E-ZPASS BACK-OFFICE SYSTEM
Solicitation # 2026-041
The New Hampshire Department of Transportation, Bureau of Turnpikes, is soliciting proposals under solicitation number DoIT 2026-041 for a new E-ZPass Back Office System (BOS). This firm-fixed-price contract seeks a vendor to design, implement, transition, and operate a modern BOS, Call Center, and Walk-In-Centers using a Software as a Service (SaaS) and Infrastructure as a Service (IaaS) model. The system must manage electronic toll collection, interoperability with national partners, invoice and violation processing, customer account management, and comprehensive financial reconciliation and auditing. Key requirements include a redesigned website, AI integration, and strict adherence to NHDOT business rules and state privacy laws. The project is structured in phases, including design, development, and a final acceptance phase involving hypercare and Operational Acceptance Testing. Vendors must comply with rigorous cybersecurity standards, including NIST SP 800-171 Revision 3, NIST Cybersecurity Framework 2.0, and Zero Trust Architecture. Additionally, all Walk-In-Center facilities must be ADA compliant. Proposals are due by January 15, 2027, and will be evaluated on a 200-point scale, with significant weight placed on product demonstrations. The price proposal requires detailed quotes for implementation, the establishment of Walk-In-Centers in the Hooksett-Concord and Portsmouth areas, and five years of operational costs from FY 31 through FY 35.
Department Of Transportation

POSTED

about 7 hours ago

DEADLINE

in 3 months

AI Contract Overview

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The Bureau of the Public Debt, Fedsource-Cincinnati, plans to renew a software license for an off-the-shelf Internet-based benefits application through a sole-source, non-commercial acquisition from Government Retirement and Benefits Inc. This renewal covers a base year plus two option years and supports an Interactive Voice Response (IVR) system that provides federal employees with vital benefits information, including annuity estimates, life insurance, and Thrift Savings Plan projections. The software supports various federal retirement systems such as CSRS, FERS, and CSRS-Offset, offering detailed and comprehensive calculations on topics like survivor and disability benefits, Thrift Savings Plan projections, Social Security estimates including GPO and WEP provisions, FEGLI insurance, FEHB premiums, military deposit estimates, severance pay, and retirement system transfer comparisons. These data are presented to users in an accessible, printed format. The contract is a total small business set-aside under FAR 19.5 and does not have a formal solicitation document available. Interested firms are invited to submit detailed technical descriptions of comparable software products by a specified deadline, demonstrating their ability to meet or exceed the requirements. If no identified alternative proves more beneficial or suitable than the current solution, a sole-source award to Government Retirement and Benefits Inc. will proceed. The acquisition supports expanded capabilities to deliver employee benefits estimates via the Internet alongside the existing IVR system.

General Info

Software license renewal supports federal employee benefits via IVR, sole-source small business set-aside.

Agency

N/A

Contract Value

$32,000

NAICS

518210 - Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

Place of Performance

Not specified

Set-Aside

NONE

Award Issued Date

Documents

0

No documents available

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Timeline

PhaseAwarded
Posted

Presolicitation

Awarded

Contract was awarded

Submission Closed

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Organization & Contact Information

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AgencyN/A
ContactsNo contacts available
OfficeN/A
Organization / Agency
N/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Subject to final approval, the Bureau of the Public Debt, Fedsource-Cincinnati, intends to acquire through non-commercial item procedures, on a sole-source basis from Government Retirement and Benefits Inc., a renewal software license of an off-the-shelf Internet software application for a base year and two (2) option years. Fedsource is running an Interactive Voice Response (IVR) system that provides basic benefits information, including federal annuity, life insurance and Thrift Savings plan estimates. This fee-for-service system is currently being made available to all Federal Departments and Agencies. The specialized, off-the-shelf software required to provide the necessary employee estimate information on the IVR system is being provided by Government and Retirement Benefits. The FBAC has expanded its scope of operations to include a similar off-the-shelf benefits application using the capabilities of the Internet. In concert with the offerings available on the IVR system, the Internet application provides the following calculations and information: 1) Federal employees Annuity Estimate information for all Federal Government retirement systems, including the Civil Service Retirement System (CSRS), Federal Employees Retirement System (FERS), and the CSRS-Offset retirement system, and shall include estimates for voluntary, survivor's, disability, MRA (plus 10), early out/discontinued service and insurable interest; 2) Thrift Saving Plan projections and Federal Retirement Thrift Investment Board sponsored annuity estimates; 3) Social Security estimates, including the applicable provisions of the GPO and WEP; 4) FEGLI life insurance proceeds; 5) FEHB carriers and premiums; 6) Deposit and Redeposit estimates, including Post-56 military; 7) Severance Pay estimates and; 8) CSRS versus FERS transfer comparisons. These estimates and projections shall be made available to each registered user in a descriptive, explanatory printed format. Firms must submit a description of the software and operating environment offered in sufficient technical detail to substantiate the ability of any alternative product to meet all these requirements. If no affirmative written response is received by 2 PM EDT on April 2, 2003, to the effect that a comparable software is available, and that it is more advantageous to the Government than obtaining the software through the proposed contractor, a sole-source award will be made. NO SOLICITATION DOCUMENT IS AVAILABLE.*****

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