7A20--Web Design and Support Services. - Ian

Developed by Virtual Acquisition Office for federal government use and customization. Sources Sought Synopsis The Department of Veterans affairs is issuing this sources sought synopsis as a means of conducting market research to identify parties having an interest in and the resources to support this requirement for the consultation, design, coding, and website maintenance of a Conflict Analysis VA web-intervention, and as set forth in this sample attached PWS. The result of this market research will contribute to determining the method of procurement. The applicable North American Industry Classification System (NAICS) code assigned to this procurement is 541511: Custom Computer Programming Services, the size standard is $30 million. The PSC/FSC is 7A20. There is no solicitation at this time. This request for capability information does not constitute a request for proposals; submission of any information in response to this market survey is purely voluntary; the government assumes no financial responsibility for any costs incurred. If your organization has the potential capacity to perform these contract services, please provide the following information (1) through (3) (1) organization name, address, email address, website address, telephone number, and size and type of ownership for the organization; and (2) tailored capability statements addressing the particulars of this effort, with appropriate documentation supporting claims of organizational and staff capability. If significant subcontracting or teaming is anticipated in order to deliver technical capability, organizations should address the administrative and management structure of such arrangements. (3) Briefly answer the following questions: (a) Describe your FedRamp experience and hosting capabilities. (b) Describe your experience with NIST (National institutes of Standards and Technology) compliant solutions of software development. (c) What is the software CMM (Computer maturity model) Level of your firm? (d) Briefly describe how you would meet the following requirements: Web Development, Natural Language Processing, UX Design, Graphic Design, Quality Control, and Cloud Hosting. Definitions: Web Development: We expect a team with excellent web development resources, with proficiencies in building code from the ground up and leveraging leading existing software solutions. Liaison should have strong technical prowess and prior experience with related builds. We prefer familiarity working with Python, HTML5, JAVA, CSS, but are open to other language solutions. Natural language processing: Natural language processing (NLP), the branch of machine learning that tackles analysis of written text, is a key aspect of this project. We expect a team that has competency with leveraging analytical tools including, topic analysis, semantic analysis, part of speech tagging, and word clouds. UX Design and Graphic Design: A key project goal is making an accessible and user-friendly product that VA-users will enjoy and find meaningful. We expect a team that has high UX capacity and familiarity with VA users. As part of development process, it is important that identify how long it takes to complete specified tasks, find out how satisfied participants are with websites or applications, identify changes required to improve user performance and satisfaction, analyze performance to see whether it meets usability objectives, develop a plan to improve deficiencies identified through usability testing, if any, and reiterate usability testing cycles as needed. To gauge success, site metrics must be easy to track and reports be easily generated. Team will work with relevant stakeholders to enable appropriate areas of the public website to fully integrate and leverage Google Application Programming Interfaces (APIs) for Google web tools related to analytics, search, tag management, and Webmaster Reports. Where appropriate, team will set up and configure analytics to track web statistics and activity, and present custom reports and site metrics on a monthly basis, at a minimum. Cloud hosting: We anticipate developing Production, Quality Assurance, and Development environments, and developing build processes, including database, local development, and Single Page Application (SPA) configuration. Hosting does not need to be behind VA firewall, but all data must be secure and protected. The hosting architecture should include necessary security functions to add protection to site. Hosting should be scalable, allowing for increased resources as project expands. Your responses are important to assessing the market and finalizing the acquisition strategy. [Note: In accordance with FAR 10.001(b), agencies should not request potential sources to submit more than the minimum information necessary. Any solicitation resulting from this sources sought and any ensuing contract shall be subject to FAR 52.227-14. Rights in Data-General.] The government will evaluate market information to ascertain potential market capacity. Based on the responses to this sources sought notice/market research, this requirement may be set-aside for small businesses or procured through full and open competition. Telephone inquiries will not be accepted or acknowledged, and no feedback or evaluations will be provided to companies regarding their submissions. Submission Instructions: Interested parties who consider themselves qualified to perform the above-listed services are invited to submit a response to this Sources Sought Notice by the date referenced in SAM.gov. All responses under this Sources Sought Notice must be emailed to the Contract Specialist at contact@example.gov.