Accessibility and Usability Design for Disabled Veterans

The contract seeks to design and test user interfaces for the MEAD system that ensure full accessibility for veterans with cognitive, visual, hearing, or physical impairments, with a strong emphasis on usability and inclusive design. The work requires integrating multilingual support and simplified operational features to accommodate diverse needs, ensuring that veterans can interact with the system effectively regardless of their abilities or language preferences. The interfaces must be rigorously tested in real-world conditions with veteran users to validate functionality, clarity, and ease of use. This subcontract, issued under NAICS code 541430, is managed by the Department of Veterans Affairs through the Strategic Acquisition Center Fredericksburg, with a response deadline of June 2, 2026. The project is focused on delivering high-impact digital solutions tailored to the unique challenges faced by disabled veterans, prioritizing user-centered design and inclusive technology. No specific set-aside type or place of performance is detailed, but the work is expected to involve direct collaboration with veteran populations and may require remote or field-based usability evaluations.