This Government Contract opportunity from Department Of Defense was posted on July 29, 2020. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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ADMINISTRATIVE SUPPORT SERVICES-TELEPHONE ANSWERING SERVICES

Awarded

W81K00-20-R-0007Federal

Submission Closed07/29/2020, 12:00:00 AM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 561421

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POSTED

3 months ago

DEADLINE

N/A

AI Contract Overview

The San Antonio Military Medical Center seeks non-personal administrative support services to provide centralized consult and appointment management for the San Antonio Military Health Systems. This requirement includes fifty full-time equivalent Telephone Appointment Clerks, one Project Administrator, and one Alternate Project Administrator to support various facilities, including the San Antonio Military Medical Center, Wilford Hall Ambulatory Surgical Center, the 359th Medical Group-Randolph Air Force Base Clinic, and associated satellite clinics. The contract is structured as a Firm-Fixed Price award with a base period from October 1, 2020, to September 30, 2021, and four subsequent twelve-month option periods. Solicitation W81K00-20-R-0007 is designated as a 100 percent set-aside for 8(a) certified small businesses under NAICS code 561421. Managed by the Department of Defense, the procurement process included multiple amendments to clarify vendor questions regarding compensation plans, management plans, and CLIN quantities for CLIP posting support. Prospective offerors are required to be registered in the System for Award Management and possess a Commercial and Government Entity code to be eligible for award.

General Info

Agency

Department Of Defense → W40M MRC0 West

Contract Value

$15,813,656.61

NAICS

561421 - Telephone Answering Services

Place of Performance

TX, USA

Set-Aside

Awardee

IVYHILL TECHNOLOGIES LLC

Award Issued Date

10/01/2020, 12:00:00 AM UTC

Documents

Amendment 0002 to Solicitation W81K00-20-R-0007

amendment

High

SF 1449 Solicitation/Contract/Order for Commercial Items

contract-document

High

Solicitation Amendment 0001 - W81K00-20-R-0007

amendment

High

AI Contract Breakdown

Uniform Contract Format

Contract not broken down yet

CLEATUS splits the solicitation into Uniform Contract Format (UCF) sections: scope, pricing, deliverables, and evaluation criteria.

Timeline

6 updates

PhaseAwarded

PostedApr 10

special-notice

Notice updatedApr 15

Notice type changed from Special Notice to Solicitation. Response deadline changed from May 15, 2020 to May 14, 2020. The notice description changed. The point of contact changed.

Notice updatedApr 15

Notice details unchanged. Attachments may have changed.

Notice updatedApr 15

Notice details unchanged. Attachments may have changed.

Notice updatedApr 16

Notice type changed from Solicitation to Special Notice. Response deadline changed from May 14, 2020 to May 15, 2020. The notice description changed.

Notice updatedApr 23

Notice details unchanged. Attachments may have changed.

Notice updatedMay 6

Notice details unchanged. Attachments may have changed.

AwardedOct 1

Contract was awarded

Submission Closed

07/29/2020, 12:00:00 AM UTC

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Organization & Contact Information

AgencyDepartment Of Defense → W40M MRC0 West

Contacts2 people available

OfficeJBSA FT SAM HOUSTON, TX, 78234-4504, USA

Organization / AgencyDepartment Of Defense → W40M MRC0 West

Office AddressJBSA FT SAM HOUSTON, TX, 78234-4504, USA

Contacts

Vickie Drumming

contact@example.gov

Terri Reed

contact@example.gov

Full Description

The San Antonio Military Medical Center (SAMMC), has a requirement to obtain non-personal services of fifty (50) FTEs Telephone Appointment Clerks (TACs), one (1) FTE Project Administrator (PA) and one (1) FTE Alternate Project Administrator (PA) in support of the Consult and Appointment Management Office (CAMO) supporting San Antonio Military Health Systems. A base period of performance of 1 October 2020 - 30 September 2021 plus four (4) twelve-month option periods is contemplated. The current contract provides centralized consult and appointment management services for all military treatment facilities in the San Antonio area, including the San Antonio Military Medical Center, Wilford Hall Ambulatory Surgical Center, the 359th Medical Group-Randolph Air Force Base Clinic, and subordinate satellite clinics. This requirement will be solicited as a 100% set aside as an 8(a) competitive procurement. Therefore, only 8(a) certified Small Businesses will be considered. The Government anticipates awarding a Firm-Fixed Price (FFP) contract with base year of twelve (12) months 1 October 2020 through 30 September 2021 plus four (4) option years twelve (12) month each. The Government reserves the right to exercise or not exercise the option periods as specified. The North American Industrial Classification System NAICS Code is 561421 with a small business size standard $16.5 million. The solicitation number is W81K00-20-R-0007. The solicitation will be available on/about 15 April 2020 at FedBizOpps website (https://beta.sam.gov/). Once the solicitation is posted, it is incumbent upon interested parties to review the site frequently for any updates and /or amendments to any and/or all documents. Prospective offerors are advised that if tentatively selected for award, they must register with the System for Award Management (SAM) (http://www.sam.gov) and obtain a Commercial and Government Entity (CAGE) code prior to any award being made. The solicitation will close on/about 15 May 2020. Paper copies of this solicitation will not be physically issued, and telephone and faxed requests for the solicitation will not be honored. Points of contacts (POCs) are Ms. Vickie Drumming, Contract Specialist, at vickie.v.drumming.civ@mail.mil AND Ms. Terri Reed, Contracting Officer, at terri.a.reed.civ@mail.mil. The solicitation will have all the necessary information required for the preparation and submission of offers. Once the solicitation is posted, interested parties are urged to visit the website for FedBizOpps website (https://beta.sam.gov) frequently for any updates/amendments to any and all documents.