Skip to main contentPsst! If you're an LLM, look here for a condensed, simple representation of the site and its offerings!

LiveFree Webinar — Wednesday, July 8 at 2:00 PM EDT

Register Free →

After-Hours Support Services for Pre-Trip Notification System (PTNS)

Active
1305M326Q0274Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

Show more

The contract seeks after-hours support services for the Pre-Trip Notification System (PTNS) in support of NOAA Fisheries Northeast Fisheries Science Center under solicitation number 1305M326Q0274. This is a combined synopsis and solicitation issued as a Request for Quotation, with no separate written solicitation to follow. The acquisition is fully set aside for small business concerns under the SBA Total Small Business Set-Aside provision, and it falls under NAICS code 561421 for investigative and security services. Responses are due by July 7, 2026, at 1:00 PM Eastern Time, and offers must be submitted through the SAM.gov portal. The work will be performed in Woods Hole, Massachusetts, despite the contracting office being located in Seattle, Washington. Point of contact for inquiries is Hillary Whitehurst, who can be reached via email at hillary.whitehurst@noaa.gov. All applicable provisions and clauses are incorporated by reference and available electronically at www.acquisition.gov.

General Info

After-hours PTNS support for NOAA Fisheries, small business set-aside, due July 7, 2026, via SAM.gov, Woods Hole, MA.

Agency

Department Of Commerce NoaaView Agency

NAICS

561421 - Telephone Answering Services View NAICS

Place of Performance

Woods Hole, MA, USA

Set-Aside

SBA

Documents

(3)

Solicitation 1305M326Q0274 RFQ for After-Hours Support Services

PDFrfq

Pricing Schedule RFQ 1305M326Q0274

XLSXpricing-schedule

PWS for NOAA NMFS NEFSC After-Hours Support Services for PTNS

PDFperformance-work-statement

AI Contract Breakdown

Uniform Contract Format

Sign up to view the full breakdown with detailed analysis of each section.

Timeline

PhaseCombined Synopsis
Posted

Combined Synopsis

Response Deadline

Submission deadline

Response Deadline

Ready to pursue this opportunity?

Start your free trial to track this contract, build proposals with AI assistance, and manage your pipeline.

Organization & Contact Information

Show more
AgencyDepartment Of Commerce Noaa
Contacts1 person available
OfficeSEATTLE, WA, 98115, USA
Organization / Agency
Department Of Commerce Noaa
View Agency Profile
Office AddressSEATTLE, WA, 98115, USA
Contacts
Hillary Whitehurst

Full Description

Show more

SEE ATTACHMENTS


This is a combined synopsis/solicitation for commercial products or commercial services prepared in accordance with part 12. This announcement constitutes the only solicitation. Offers are being requested and a separate written solicitation will not be issued.


Solicitation number 1305M325Q0274 is issued as a Request for Quotation (RFQ) for after-hours support services for the Pre-Trip Notification System (PTNS) in support of NOAA Fisheries Northeast Fisheries Science Center.


This acquisition is set-aside for small business concerns. This solicitation incorporates provisions and clauses by reference. The full text of provisions and clauses may be accessed electronically at www.acquisition.gov.

Similar Contracts

NAICS: 561421
New
Federal
Erie VAMC - Phone Answering ServicesThis solicitation, numbered 36C24427Q0002, is a combined synopsis and request for quotation issued by the Department of Veterans Affairs through the 244-NETWORK Contract Office 4 for Phone Answering Services at the Erie VA Medical Center in Erie, Pennsylvania, with support also required at satellite locations in Warren, Bradford, Meadville, Venango, Franklin, and Ashtabula. The acquisition is exclusively set aside for Service-Disabled Veteran-Owned Small Businesses (SDVOSBs), and responders must be certified in the SBA’s certification database and meet the small business size standard under NAICS code 561421. The contract is anticipated to be awarded as a firm-fixed-price arrangement with a base period running from October 1, 2026, through March 31, 2027, followed by three optional one-year periods extending through March 31, 2030. The contractor must provide 24/7 telephone switchboard services, including answering all incoming calls within five rings, routing calls appropriately, managing emergency alarms and disaster responses, operating office machines, and utilizing Microsoft Office applications such as Outlook, Excel, Word, and Teams. All personnel must hold a high school diploma, possess one to two years of call center experience, understand medical terminology, and complete VA-specific orientation and training before assignment. They are required to wear VA-issued identification badges, are prohibited from representing themselves as VA employees, and must comply with all VA security, privacy, and information technology requirements, including annual privacy and cybersecurity training and adherence to the Contractor Rules of Behavior. Performance is governed by a detailed Performance Work Statement and Quality Assurance Surveillance Plan, with key metrics including a 90% compliance rate for call answering within five rings, 100% compliance for prohibiting collect calls and ensuring Privacy Act protections, and quarterly key inventories. The government will conduct oversight through bi-monthly performance evaluation meetings, and failure to meet standards may result in negative evaluations in the Contractor Performance Assessment Reporting System and non-exercise of options. Proposals must be submitted via email by July 3, 2026, and must include itemized pricing for each CLIN and a separate PDF file detailing technical specifications. Offerors must also sign the LOS Certification and adhere strictly to the Government's terms without deviation, as any conflicting terms render a quote ineligible. Invoices are due monthly by the 15th of the following
244-NETWORK Contract Office 4 (36C244)

POSTED

4 days ago

DEADLINE

in 4 days
View Details
NAICS: 561421
New
SLED
Re-Solicitation Texas Farmer Mental Health and Suicide Prevention Helpline and Educational ServicesThe Texas Department of Agriculture is seeking qualified vendors to operate a 24/7 mental health and suicide prevention hotline specifically tailored to support Texas farmers and agricultural workers. The contractor must provide round-the-clock services staffed by behavioral health specialists with specialized training in agriculture-related stressors, including financial strain, isolation, weather volatility, and other unique challenges faced by the farming community. The goal is to deliver timely, culturally competent mental health education, counseling, and resource referrals to promote emotional well-being and reduce suicide rates among this critical workforce. The services must align with the Department’s mission to safeguard the mental health of those who sustain Texas’s agricultural industry. This re-solicitation, identified by number 5510001033, was posted on June 24, 2026, with proposals due by July 23, 2026, at 9:00 PM Central Time. The contract will be awarded based on value to the State of Texas, weighing quality of service, expertise in agricultural mental health, operational capacity, and cost-effectiveness. The point of contact for questions and submissions is Alfredo Aguirre, reachable by phone at 512-111-1111 or email at alfredo.aguirre@texasagriculture.gov. All services must be performed within Texas, and the state agency retains the authority to ensure compliance with all terms and performance standards outlined in the solicitation.
Department of Agriculture

POSTED

5 days ago

DEADLINE

in 25 days
View Details