This Solicitation opportunity from Florida was posted on October 7, 2025. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
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The Florida Department of Health (DOH) has issued an agency decision regarding a solicitation with the number AD-14082, posted on October 7, 2025, with a response deadline of October 10, 2025. The contract pertains to a project within the NAICS code 518210, which involves information data processing, hosting, and related services, and is categorized under the State and Local Government (SLED) organization type. The contract size is estimated to range between 500,000 and 2,000,000 dollars. The primary point of contact for this procurement is Israel Campbell, reachable via email at [email hidden] or by phone at [phone hidden]. Additional details and updates about this solicitation can be accessed through the Florida Marketplace link provided. The underlying decision involves a single source contract with IBM Corporation for a Platform as a Service (PaaS) subscription, specifically IBM Watson. This service supports the Florida Department of Health’s Division of Medical Quality Assurance (MQA) by enhancing their virtual agent, ELI, which functions as a chatbot, live chat, and virtual voice assistant to improve customer service and operational efficiency. The contract, valued at approximately $911,130, is justified as a single source purchase due to the proprietary nature of IBM Watson, which makes it the only vendor capable of providing the necessary maintenance and support aligned with the Department’s specific business processes. The decision and procurement process adhere to Florida administrative rules, with provisions for protests outlined in the notice.
General Info
NAICS
Place of Performance
FL, USASet-Aside
Documents
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Timeline
Submission Closed
Organization & Contact Information
Full Description
Earlier notices in this NAICS code
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