This Solicitation opportunity from New York was posted on October 6, 2025. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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NYS ITS RFP C000918 Child Care Assistance Program

Closed

TBDState & Local

Submission Closed12/18/2025, 08:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 518210

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POSTED

1 day ago

DEADLINE

in 3 months

AI Contract Overview

The New York State Office of Information Technology Services is soliciting proposals for the design, development, implementation, and support of a statewide, cloud-hosted Child Care Assistance Program (CCAP) system. Built on the Salesforce platform, this low-code solution will replace multiple legacy systems to streamline child care assistance access for families and improve administrative oversight for the Office of Children and Family Services and Local Social Services Districts. The project follows a strict timeline, requiring the system to be operational within 18 months of the contract start date, followed by a 90-day stabilization period and a 24-month maintenance and operations phase. The contract emphasizes rigorous technical and security standards, requiring compliance with HIPAA, HITECH, CJIS, and IRS Publication 1075 for the handling of sensitive health, criminal justice, and federal tax information. Bidders must demonstrate proven experience in government cloud applications and case management systems to meet minimum qualifications. Award selection is based on a best-value trade-off methodology, with the technical proposal weighted at 70% and the financial proposal at 30%. Additionally, the state has established supplier diversity goals, including 15% participation for minority-owned and 15% for women-owned business enterprises.

General Info

NYS seeks a Salesforce-based cloud system for Child Care Assistance Program management.

Agency

New York → NYS Office of Information Technology Services

NAICS

518210 - Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

Place of Performance

Statewide coverage, All NYS counties, NY, USA

Set-Aside

NONE

Documents

Appendix A - Standard Clauses for NYS Contracts

7 pages · standard-clauses

High

Appendix C-1 - Contractor's Insurance Requirements for NYS ITS

9 pages · insurance-requirements

High

Appendix C-2 - ITS Equal Opportunity and Supplier Diversity Requirements

10 pages · sow

High

Appendix C-AI Standard Terms for AI Purchases - NYS ITS

3 pages · standard-terms

High

Appendix C - Standard Clauses for NYS ITS Contracts

32 pages · standard-clauses

High

Appendix D - Primary Security and Privacy Mandates

5 pages · sow

High

Appendix F - Business Requirements Document for Child Care Assistance Program System

59 pages · business-requirements-document

High

Attachment 10 - Consultant Disclosure A B Form

5 pages · consultant-disclosure-form

High

Attachment 3 - Minimum Bidder Qualifications Form

9 pages · minimum-qualifications-form

High

Attachment 4 - Technical Proposal Form for RFP

22 pages · technical-proposal-form

High

Exhibit 4 - Module 1 - Intake CCAA Use Case Applicant Controlled

1 page · sow

High

Exhibit 5 - Module 1 - Co-Applicant Intake Use Case

1 page · sow

High

ITS Consultant Confidentiality & Non Disclosure Agreement

4 pages · confidentiality-agreement

High

RFP C000918 Appendix G - Interfaces for Child Care Assistance Program

11 pages · rfp

High

RFP C000918 Appendix J - Service Level Agreement

4 pages · sow

High

RFP C000918 Child Care Assistance Program Appendix I Change Request Form

2 pages · change-request-form

High

RFP C000918 Child Care Assistance Program Firm Offer Letter & Conflict of Interest Disclosure

4 pages · firm-offer-letter

High

RFP C000918 - Child Care Assistance Program Requirements Response Matrix

97 pages · requirements-response-matrix

High

RFP C000918 Financial Proposal Workbook for Child Care Assistance Program

24 pages · financial-proposal

High

RFP C000918 - NYS Child Care Assistance Program

80 pages · rfp

High

RFP C000918 Vendor Questions and Extraneous Terms

1 page · q-and-a

High

Attachment 9 - FOIL & Litigation Disclosure

1 page · other

Low

Contractor Certification to Covered Agency ST-220-CA

2 pages · certification-form

Low

Exhibit 1 - CCAA Data Dictionary

7 pages · data-dictionary

Low

Exhibit 2 - MyCity Data Dictionary

116 pages · data-dictionary

Low

Exhibit 3 - CCAA Email Notifications and Alerts

19 pages · other

Low

RFP C000918 - Appendix H Deliverable Acceptance Form

1 page · deliverable-acceptance-form

Low

RFP C000918 - Child Care Assistance Program Appendix E Glossary of Terms

23 pages · glossary

Low

AI Contract Breakdown

Uniform Contract Format

Timeline

PhaseClosed

PostedOct 6

Solicitation

Response DeadlineDec 18

Deadline has passed

Submission Closed

12/18/2025, 08:00:00 PM UTC

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Organization & Contact Information

AgencyNew York → NYS Office of Information Technology Services

Contacts3 people available

OfficeN/A

Organization / AgencyNew York → NYS Office of Information Technology Services

Office AddressN/A

Contacts

Laura CrammondContract Management Specialist II

contact@example.gov

+1 (555) 000-0000

Robert KennedyContract Manager & Team Lead

contact@example.gov

+1 (555) 000-0000

Laura CrammondContract Management Specialist II

contact@example.gov

+1 (555) 000-0000

Full Description

REMINDER - Vendor questions are due by COB Wednesday October 22, 2025. Please use Attachment 2 - Vendor Questions and Extraneous Terms Form and submit questions to contact@example.gov. *********All RFP Documents can also be found at https://its.ny.gov/competitive-procurement-opportunities*********** New York State Office of Information Technology Services (ITS) is seeking proposals from responsive and qualified contractors for technical services to design, build, test, implement and support a NYS cloud-hosted, low-code, statewide Child Care Assistance Program (CCAP) system, using the Salesforce platform, to be used by the NYS Office of Children and Family Services (OCFS). The CCAP system will replace multiple front-end, back-end, and legacy systems, and will be utilized to provide efficient and equitable access to child care assistance (CCA) for NYS families. The solution will provide improved functionalities and processes for Local Social Services Districts (LSSD) and other entities responsible for administration of the CCAP, along with child care providers, and provide OCFS the ability to access the data to provide oversight and integrate with other statewide systems. The CCAP system is expected to be operational, in a manner deemed satisfactory to the State, within eighteen (18) months from the contract start date, with a stabilization period of ninety (90) days. The Contractor is expected to fulfill a maintenance and operations period of twenty-four (24) months post the stabilization period. Service-Disabled Veteran-Owned Set Aside: No Minority Owned Sub-Contracting Goal: 15% Women Owned Sub-Contracting Goal: 15% Service-Disabled Veteran-Owned Business Contracting Goal: 6% Disadvantaged Owned Sub-Contracting Goal: 0% Due date:12/18/2025 3:00 PM Proposals can be submitted prior to the due date. Contract term: 4 years County(ies): All NYS counties Location: Statewide coverage Business entities awarded an identical or substantially similar procurement contract within the past five years: N/A