This Government Contract opportunity from Department Of Veterans Affairs was posted on July 27, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
AI and Automation Implementation (Einstein AI, Agentforce)
Contract Overview
Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.
Active Opportunities Like This One
AI Contract Overview
The contract seeks to implement Salesforce Einstein AI and Agentforce to enhance customer service operations through AI-driven case classification, intelligent agent recommendations, and automated workflows. The solution aims to improve efficiency and accuracy in handling service cases by leveraging machine learning to route inquiries appropriately, suggest optimal agent responses, and streamline repetitive tasks. This initiative is focused on modernizing support systems to deliver faster, more consistent service experiences, particularly within the context of veteran-facing operations. The contract is classified as a subcontract under NAICS code 541511, indicating it involves computer systems design and related services. It was posted on July 27, 2026, with a response deadline of August 4, 2026, and is being managed by the Department of Veterans Affairs through its Technology Acquisition Center NJ. Although specific performance location and point of contact details are not provided, the work is expected to support the agency’s digital transformation goals by integrating advanced AI capabilities directly into its service delivery infrastructure.
General Info
Agency
NAICS
Place of Performance
NJSet-Aside
Documents
This scope was carved out of 36C10B27Q0006.
The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.
DA01--Market Research Request - VA Customer Relationship Management (CRM) Modernization (VA-27-00005481)
AI Contract Breakdown
Uniform Contract FormatNo contract breakdown available.
Cannot generate Contract Breakdown because no documents were found from this contract's source.
Timeline
Submission Closed
Organization & Contact Information
Full Description
More opportunities from Department Of Veterans Affairs → Technology Acquisition Center Nj (36C10B)
Same awarding agency
Find Active Opportunities Like This
Get AI-powered intelligence on the opportunities still open
Every page of the solicitation package shredded into a compliance breakdown
AI-powered matching based on your capabilities and past performance
Competitor and incumbent history on the requirement
Automated alerts on amendments, Q&A deadlines, and award
Join 650+ contractors already using CLEATUS
