This Government Contract opportunity from Department Of Commerce was posted on May 5, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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AI-Enabled Contact Center Automation Development

Closed

Federal

Submission Closed05/15/2026, 08:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

Active Opportunities Like This One

NAICS: 541512

New

Utilization Management Technical Solutions RFI

Solicitation # utilization-management-technical-solutions-rfi

Noridian Healthcare Solutions, LLC is issuing a Request for Information (RFI) to identify qualified technology providers and strategic partners capable of delivering configurable technical solutions for end-to-end utilization management (UM) workflows. The primary objective is to modernize the evaluation of medical necessity, appropriateness of care, provider compliance, and program integrity for federal and state healthcare programs. The scope of the RFI covers a wide range of capabilities, including clinical operations such as intake, prior authorization, and appeals, as well as workflow automation, provider engagement portals, data interoperability using HL7, FHIR, and X12 standards, and the integration of AI and advanced intelligence. This opportunity is open to a broad range of small business entities, including SDB, WOSB, HUBZone, VOSB, and SDVOSB certifications, under NAICS code 541512. Interested respondents must notify Noridian via email to gain access to the Agiloft Contract Management System, where all official correspondence and submissions must be conducted. Responses are required to be submitted using a specific templated spreadsheet by September 21, 2026. Following a comprehensive review of the submissions, Noridian may invite selected respondents to participate in solution demonstrations during the fourth quarter of 2026. Respondents must certify that they are not debarred or suspended and have no conflicts of interest that would prohibit contracting with Noridian.

Noridian Healthcare Solutions, LLC

POSTED

DEADLINE

RFxPremier Artificial Intelligence (AI) Systems and Services

Solicitation # 26RFP-ITN6769-4

Florida State University has issued solicitation 26RFP-ITN6769-4 to establish Master Agreements with qualified providers of Artificial Intelligence systems and services. This initiative is designed to serve all participating states, leveraging the collective purchasing volume of various state and local government entities to secure the best possible value and more favorable pricing than individual agencies could obtain independently. The opportunity was posted on September 11, 2026, and requires responses by October 21, 2026. While the solicitation is managed through Florida State University, the contract data associates the opportunity with the South Dakota State Government. Interested bidders can access the full request for proposal through the provided electronic bidding portals.

South Dakota State Government

POSTED

DEADLINE

GOCO System IT Support & Administration

POSTED

DEADLINE

Flight Avionics & Software Development

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DEADLINE

Presolicitation Notice for System Architecture Support

Solicitation # W911QX26QA220

The Department of Defense, specifically the W6QK Acc-Apg Adelphi office, has issued a presolicitation notice for System Architecture Support under solicitation number W911QX26QA220. This opportunity is categorized under NAICS code 541512 and is open to all qualified bidders as there is no specific set-aside designated for this requirement. The project will be performed at the Aberdeen Proving Ground in Maryland. Interested parties must submit their responses by the deadline of September 26, 2026. Primary coordination for this effort is managed by Benjamin Krein, with Joseph M. Dellinger serving as the secondary point of contact.

POSTED

DEADLINE

W912DY26RA030 OFFICIAL SOLICITATION_ AMENDMENT 2 FOR UTILITY MONITORING AND CONTROL SYSTEMS VI

Solicitation # W912DY26RA030

Solicitation W912DY26RA030 is a sealed bid for the Utility Monitoring and Control Systems (UMCS) VI Multiple Award Task Order Contract (MATOC), issued by the U.S. Army Corps of Engineers, Huntsville Engineering and Support Center. The contract seeks qualified contractors to provide procurement, installation, and maintenance and service support for Facility Related Control Systems (FRCS), including HVAC, SCADA, fire alarm, electronic security, and utility metering systems for U.S. Army and Department of Defense facilities. This MATOC features a seven-year ordering period with an aggregate capacity of 5.1 billion dollars shared among all awardees. The scope includes both domestic and OCONUS performance across the European, Pacific, MidEast, and Caribbean regions. Award eligibility is based on a qualifying offer approach where offerors must be determined as responsible sources and receive an Acceptable rating across three evaluation factors: Technical/Management Approach, Past Performance, and Small Business Participation. Price is not evaluated for the base MATOC award but will be a factor for individual task orders. Proposals must be submitted electronically via the Procurement Integrated Enterprise Environment (PIEE) by July 25, 2026, organized into four specific volumes with strict page limits for technical and small business plans. Key requirements include the ability to obtain Secret security clearances, compliance with the National Industrial Security Program Operating Manual, and the submission of a Small Business Participation Plan.

W2V6 USA Engineering Spt Ctr Huntsvil

POSTED

DEADLINE

Glucometers and Abbott i-STAT Analyzers RALS Data Management System

Solicitation # HT940626NOI3825

The Defense Health Agency intends to award a five-year sole source contract to Abbott Rapid Diagnostics Informatics, Inc. for the installation, implementation, training, and maintenance of a data management system for glucose monitoring and point-of-care testing. This requirement focuses on the RAL System, which provides a comprehensive solution for managing instrument data, quality control, and operator certifications while ensuring the secure transfer of clinical information into the MHS Genesis health record system at NMRTC Sigonella. Although this is a notice of intent to sole source and not a formal request for proposals, the government will consider capability statements from interested vendors to determine if a competitive procurement is necessary. Interested parties must submit technical data and contact information via email to the designated point of contact by the closing date of September 20, 2026, ensuring the subject line includes the reference HT940626NOI3825.

Defense Health Agency

POSTED

DEADLINE

CALL QUEUE MANAGEMENT SYSTEM

Solicitation # SEN-027 26-27

The Senate of Canada is seeking industry information through solicitation SEN-027 26-27 to identify modern Call Queue Management solutions. The objective is to replace the current platform with a system that integrates with Microsoft Teams telephony and supports a bilingual caller experience. This request is for planning purposes only and does not constitute a formal solicitation or a commitment to purchase. Responses must be submitted by September 30, 2026. Vendors will not be reimbursed for costs associated with providing information, and all submitted data becomes the property of the Senate of Canada unless specifically marked as proprietary. The primary point of contact for this federal opportunity is Contracting Authority Abdoulaye Tounkara.

POSTED

DEADLINE

Solicitation of Offers U8210-256631 – CIPO ITM3

Solicitation # WS5534243802

Public Works and Government Services Canada is issuing a solicitation of offers on behalf of the Canadian Intellectual Property Office to support the Information Technology Modernization Phase 3 initiative. This project focuses on two primary workstreams, specifically CIPO Digital Services and Intellectual Property Rights Management Services, to advance the agency's IT infrastructure. The solicitation, identified by number WS5534243802, is open for responses until September 24, 2026. The work is designated for performance within the National Capital Region and falls under the NAICS code for computer systems design services. Interested parties should coordinate with the primary contracting authority, Melanie Beauvais Lefort, regarding this federal opportunity.

Department of Public Works and Government Services

POSTED

DEADLINE

IT Professional Services

Solicitation # W8485-27-TBIPS-KB14501

The Department of National Defence is seeking professional IT services under the Task Based Informatics Professional Services framework to support the maintenance, reliability, and configuration of Manned Airborne Intelligence, Surveillance and Reconnaissance Prime Mission Equipment and networks. This Tier 1 requirement is open exclusively to pre-qualified suppliers and involves the procurement of three senior level three specialists: one Network Support Specialist, one Telecommunication System Specialist, and one Application/Software Architect. The work will be performed at CFB Trenton, Ontario, and requires personnel to hold a Secret security clearance. The resulting contract will be awarded for a four year term running from August 2026 to July 2030. The estimated annual level of effort includes 240 days per year for both the Network Support and Telecommunication specialists, and 120 days per year for the Application/Software Architect. This solicitation is intended to result in one or multiple contracts, with RFP documents distributed directly to the invited qualified supply arrangement holders.

Department of National Defence

POSTED

DEADLINE

Town of Okotoks - Negotiated Request for Proposal - Microsoft 365 Information Governance and SharePoint Pilot Migration Services

Solicitation # AB-2026-06232

The Town of Okotoks is seeking proposals from qualified contractors to provide specialized services focused on Microsoft 365 information governance and SharePoint Online migration. The scope of work includes content assessment and rationalization, the modernization of information governance, the implementation of Microsoft Purview, and the execution of a SharePoint Online pilot migration. Additionally, the selected provider will develop a roadmap to ensure these services align with the Town's future ERP initiatives. This negotiated request for proposal, identified by solicitation number AB-2026-06232, was posted on September 10, 2026. Interested parties must submit their responses by the deadline of October 1, 2026, at 8:00 PM. The project will be performed in Okotoks, Alberta, and inquiries should be directed to the primary procurement specialist, Kathleen Finlay.

POSTED

DEADLINE

Command Center IT Systems Installation

Port of Houston Authority

POSTED

1 day ago

DEADLINE

in 12 days

AI Contract Overview

The contract seeks the design and implementation of an AI-driven automation system for omnichannel customer support, emphasizing sentiment analysis, intelligent automated routing, and real-time assistance for support agents. The solution must integrate seamlessly across all customer interaction channels to enhance response accuracy, reduce resolution times, and improve overall customer experience through adaptive learning and contextual understanding. The system should be scalable, secure, and capable of handling high-volume transactions while maintaining data privacy and compliance with federal standards. Awarded as a subcontract under NAICS code 541512, the project is managed by the U.S. Census Bureau within the Department of Commerce, with performance required at Suitland, Maryland, 20746. The solicitation was posted on May 5, 2026, with a response deadline of May 15, 2026, at 8:00 PM ET. While no set-asides or specific organizational requirements are indicated, bidders must demonstrate proven expertise in deploying enterprise-grade AI solutions for public sector customer service environments, with a focus on operational efficiency and agent empowerment through intelligent automation.

General Info

Design and implement AI-driven automation with sentiment analysis for enhanced customer support.

Agency

Department Of Commerce → US Census BureauView Agency

NAICS

541512 - Computer Systems Design ServicesView NAICS

Place of Performance

Suitland, MD, 20746, USA

Set-Aside

NONE

Documents

This scope was carved out of YA1323-26-CQASN-0002.

The full solicitation package (3 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Market Research, Capability Call, and Virtual Industry Day Announcement: 2030 Census Questionnaire Assistance (CQA)

AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

Cannot generate Contract Breakdown because no documents were found from this contract's source.

Timeline

PhaseClosed

PostedMay 5

subcontract

Response DeadlineMay 15

Deadline has passed

Submission Closed

05/15/2026, 08:00:00 PM UTC

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Organization & Contact Information

AgencyDepartment Of Commerce → US Census Bureau

ContactsNo contacts available

OfficeN/A

Organization / Agency

Department Of Commerce → US Census Bureau

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

Design and implement AI-driven automation for omnichannel customer support including sentiment analysis, automated routing, and real-time agent assistance.

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